Office Manager and Team Assistant

Office Manager Responsibilities

• Oversee the daily operations of Luminance’s Head Office, ensuring:
  • all facilities are running effectively and efficiently;
  • office supplies and amenities are stocked appropriately;
  • any issues/breakages within the office space are resolved in a timely manner; and
  • all guests/visitors are greeted and supported during their visit
• Maintain and update workplace policies and processes, ensuring they are properly implemented and compliant with relevant legislation, e.g. fire safety, health and safety, and first aid
• Collaborate with Luminance’s Office Managers based in our international offices to ensure standardisation of process and procedures across the organisation
• Cover the Luminance Reception Desk, answering and directing inbound calls as and when they come through.
• Act as the point of contact for every team member, guest, client, or candidate who visits Luminance’s London office
• Maintain and manage relationships with third-party office suppliers and the building management team
• Maintain oversight and accountability to office-based expenditure.
• Look to adapt and upgrade elements of the office-space to modernise and decorate the space.

Team Assistant Responsibilities

• Support in booking group employee accommodation.
• Collaborate with HR and Technical Support teams to support with the onboarding of new employees including supporting with the scheduling for new hire onboarding training (first two weeks of every month).
• Provide ad hoc support to the team as required including project work.
• Support with employee travel arrangements (ad hoc).

This position requires attendance of the office 5 days per week. Candidates must be London-based.

Requirements

• Excellent organisational and time management skills
• Proactive approach to their work
• Strong communication skills
• Generate creative ideas.
• High attention to detail
• Flexibility and adaptability to changing workloads

Benefits

• Central London office location
• Pension scheme with Aegon, RetireReady
• Health insurance with BUPA – all employees are eligible for enrolment for themselves and partners and dependents (if applicable) from Day 1 with Luminance.
• Life Insurance scheme subsidised by Luminance.
• Paid sabbatical opportunities
• Enhanced maternity and paternity policies – to support working parents.
• Learning and development budget per employee to empower our team members to elevate their potential.

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