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Base pay range
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Job Overview
The Customer Technology Advisor is a strategic role within the Go-To-Market team, focused on delivering innovative and high-impact technology solutions to clients. This individual acts as a trusted expert and advisor, collaborating with consulting and architecture teams to drive sales, pre-sales, and delivery efforts through technical excellence and customer insight.
Key Responsibilities
- Collaborate with consult and customer partner teams to identify and drive high-value opportunities.
- Deliver engaging product demonstrations, presentations, and proof-of-concepts that showcase technical solutions.
- Translate complex technical capabilities into clear, compelling value propositions for customers.
- Provide technical leadership across sales, pre-sales, and delivery stages.
- Leverage deep domain expertise to shape cross-practice solutions that meet business and technical requirements.
- Support consulting, advisory, and architectural activities with a focus on quality, compliance, and customer alignment.
- Coordinate pre-sales processes and ensure adherence to technical standards and best practices.
- Build and maintain relationships with internal stakeholders and external alliance partners.
- Actively contribute to co-creating joint solutions and go-to-market strategies with partners.
- Demonstrate end-to-end domain knowledge and maintain relevant technical certifications.
Required Skills and Experience
- Deep domain knowledge in one or more technical service offerings.
- Proven ability to convert technical insights into actionable customer-focused solutions.
- Prior experience in consultative selling of complex technical services.
- Recognized external expertise in areas such as:
- Vulnerability management
- Cyber tolerant backup
- DORA compliance
- NIST frameworks
- Modern SOAR SOC services
- Risk-based vulnerability remediation
- Digital operational resiliency
Preferred Skills and Experience
- Bachelor’s or Master’s degree in a relevant field.
- Minimum of 5 years of experience selling technical services to clients across multiple industries.
- Up to 40% bonus
Additional Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Technology, Information and Media
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