Marketing Officer, Commercial Marketing
Position with the Commercial Marketing team at Victoria and Albert Museum.
Base pay range
This range is provided by Victoria and Albert Museum. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
The Role
This role will be an integral part of the Commercial Marketing team with a focus on delivering campaigns for the V&A’s commercial offer, this includes membership, V&A Academy, retail and publishing. These revenue‑generating areas help to fund our program and collections, with 100% of profits returned to the V&A.
Working closely with the Commercial Marketing Manager, you will be involved in the ideation and delivery of marketing campaigns designed to grow our commercial offer. Supporting the growth of a range of products including V&A Retail, V&A Academy, and V&A Publishing. Collaborating with internal and external partners to ensure the seamless development and execution of promotional assets and activity across owned and paid channels.
What will you be doing?
- Campaign delivery and implementation
- Strategic Support
- Asset Development and Coordination
- Data Analysis & Reporting
- Email Marketing & Newsletter Coordination
- Marketing Ambassador and Cross-Department Collaboration
Who are we looking for?
- Demonstrable marketing experience with campaign planning skills and specifically experience of digital marketing, paid digital campaigns and social media.
- Excellent copywriting, editing and proof-reading skills. Keen eye for detail and aptitude for developing content tailored for specific audiences.
- Experience of working with design teams and agencies to produce marketing materials and production plans (from print to digital display and social assets), making best use of available resources.
- Familiar with the basics of digital campaign reporting, able to use data and insight to make decisions and improve effectiveness.
- Curious and culturally engaged, and up to date with trends and developments in the marketing, digital, retail and cultural spaces.
- Desirable: Experience in membership propositions, e-commerce, arts, culture, publishing, retail or learning markets.
- Excellent standard of written English and highly numerate with the ability to analyse data and financial inputs to manage budgets and plans.
- Experience of communicating clearly, with the ability to adapt your communication style for different groups.
- Experience of using MS Office, Google Analytics and other relevant IT systems to an intermediate / advanced level.
- Ability to think creatively and flexibly, working under own initiative to manage high workload and multiple priorities whilst meeting deadlines.
- Shares our Values of Sustainability, Equity, Creativity, Collaboration & Generosity.
What’s in it for you?
- 29 days of holiday + public holidays each year
- 5.5% employee pension contribution, 10% employer pension contribution (post-probation)
- Life assurance scheme (to value of 4 x annual salary)
- Family-friendly policies e.g. enhanced maternity + paid carers leave
- Free sanitary products for all employees across our sites
- Free entrance to many major museums and exhibitions
- Benefits platform offering discounts at major retailers
- and many more
When do applications close?
11 January @ 23:59
Employment type
Contract (13‑month FTC)
Seniority level
Associate
Job function
Marketing and Strategy/Planning
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