Relationship Manager Mortgages

London based international bank, who offer hybrid working, seek an experienced Relationship Manager/Business Development Manager to join the bank and help grow their Mortgage Loan book and manage the existing Mortgage loan portfolio.

Key Responsibilities

• Serve as the primary Relationship Manager for High Net Worth (HNW) clients seeking regulated mortgage solutions, ensuring a personalised and expert-led experience throughout the customer journey
• Act as the key relationship manager for mortgage intermediaries, building and maintaining strong professional partnerships
• Conduct comprehensive financial assessments that take into account complex income structures, property portfolios, trust arrangements, and assets
• This role may transition to that of a regulated Mortgage Consultant, enabling the provision of tailored Advice and Recommendations in accordance with regulatory standards.
• Work closely with the underwriting team to supervise the end to end process
• Originate, structure, and professionally evaluate regulated mortgage applications—including residential purchases, re-mortgages, and capital raising
• Develop and implement an annual marketing strategy aimed at deepening existing client relationships and generating new business opportunities through both direct client engagement and intermediary networks.
• Hold primary responsibility for a portfolio of approximately 60 clients per year, managing all aspects of their regulated lending relationships with a focus on service excellence, compliance, and retention.
• Proactively manage a live mortgage pipeline, working constructively with the Bank’s Credit Unit to ensure efficient progression from application through to completion.

Essential Experience Required

• You must have worked for a Bank or specialist Mortgage Lender in the UK
• Proven ability to manage a portfolio of High Net Worth (HNW) clients, offering bespoke advice and maintaining long-term relationships through regular reviews and tailored service.
• Experience in originating and structuring regulated mortgage applications, including residential purchases, re-mortgages, and capital raising.
• Strong credit risk assessment skills, including the ability to evaluate complex income structures, international assets, and bespoke repayment terms.
• CeMAP qualification or equivalent is required (CEFA).
• FCA Regulations & MCOB: Deep understanding of the FCA’s Mortgage Conduct of Business rules, including affordability assessments, disclosure requirements, and Consumer Duty obligations.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other
• Industries
• Banking and Financial Services

London, England, United Kingdom

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