Business Change Analyst

Company: Hedyn
Apply for the Business Change Analyst
Location: Newport
Job Description:

Base pay range

Direct message the job poster from Hedyn

Proposed Interview date: Monday 22 September 2025

About the vacancy

We are looking to hire a Business Change Analyst to join our Change Management team.

This post plays a key role in supporting the delivery of change within a project environment. They work closely with project teams and stakeholders to assess the impact of change, support business readiness, and ensure smooth adoption of new processes, systems, or ways of working. Their focus is on enabling successful outcomes by aligning change activities with project objectives.

Responsibilities

  • Change Impact Assessment: Identify and assess the impact of programme changes on people, processes, systems, and culture.
  • Stakeholder Engagement: Work with stakeholders across business units to understand needs, concerns, and readiness for change.
  • Change Planning: Develop and maintain change plans, including communications, training, and engagement activities.
  • Process Mapping & Gap Analysis: Analyse current and future state processes to identify gaps and support transition planning.
  • Benefits Realisation Support: Assist in tracking and reporting on benefits realisation and adoption metrics.
  • Risk & Issue Management: Identify change-related risks and issues, and support mitigation planning.
  • Communication & Training Coordination: Support the development and delivery of communication and training materials in collaboration with relevant teams.
  • Change Readiness Assessment: Conduct readiness assessments and support business areas in preparing for go-live and post-implementation.

(Please refer to the attached role profile for more information.)

For further information about the role, please contact recruitment@hedyn.wales

Application Process

We require an application form to be completed for every role.

We do not require recruitment agency support at this time – all speculative CV’s will be treated as a direct application.

We believe Hedyn is a great place to work and it’s important to us that our people feel the same way.

As well as offering varied and fulfilling careers, we want every colleague to feel appreciated. That means having the best possible benefits package, the flexibility to maintain a great work-life balance and the opportunity to achieve your full potential.

Benefits

Enhanced Pension Scheme

We offer an attractive pension scheme with generous employer contributions.

Enhanced Annual Leave

You’ll start on 25 days annual leave (+ Bank Holidays) which would increase to 30 days following 3 years’ service.

Agile Working Policy

Hedyn work with the philosophy that ‘work is something you do rather than somewhere you go.’

Health and Wellbeing

We have many health and wellbeing policies and initiatives such as Cycle to Work and Enhanced Maternity/Paternity/Adoption.

Development

We offer many professional and personal development options such as paying for professional membership, sponsored study opportunities and career progression and development.

We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.

If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we’d love to hear from you.

Seniority level

  • Not Applicable

Employment type

  • Full-time

Job function

  • Other

Industries

  • Housing and Community Development

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Posted: April 11th, 2026