Senior Claims Handler

Company: Avencia Talent Solutions
Apply for the Senior Claims Handler
Location: Leeds
Job Description:

4 days in the office | Professional Indemnity, Liability & Management Liability

Are you an experienced Claims Handler looking to take the next step in your career? This is an exciting opportunity to join a forward‑thinking insurer known for delivering a high‑quality, people‑first claims service.

You’ll be part of a supportive claims team that works closely with underwriting and brokers to deliver innovative, efficient, and customer‑focused solutions.

The Role:

  • Manage your own caseload of diverse claims, with a focus on Professional Indemnity, Employers Liability, Public Liability, and Management Liability.
  • Work proactively to drive claims to a timely and fair settlement.
  • Apply strong knowledge of policy wordings across multiple classes of business.
  • Build and maintain strong relationships with key brokers.
  • >Contribute to team projects and continuous improvement initiatives.

What you will bring:

  • Background in handling PI, EL, PL, or Management Liability claims, OR legal qualifications/experience transitioning into insurance claims.
  • Ideally working towards (or keen to study for) CII qualifications.
  • Strong communication skills—both written and verbal.
  • Confident using Microsoft Office and willing to learn in‑house systems.
  • A proactive, organised and relationship‑driven approach.

The Culture:

  • Puts people first and values relationship‑building.
  • Works collaboratively and supports each other to succeed.
  • Is committed to continuous improvement.
  • Values professionalism but keeps egos at the door.
  • Encourages diverse perspectives and flexible working patterns.

Interested?

If you meet the requirements and are looking for a role where you can genuinely make an impact, we’d love to hear from you.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Other

Industries: Insurance

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Posted: April 11th, 2026