Investment Management Administrator

My client are a Global Wealth & Asset Management business with over £20bn AUM and around 300 employees that specialise in providing solutions to HNW & UHNW individuals, families, institutions and charities.

They are now looking for a number of Investment Management Administrators to join their team as their period of growth continues. You will be expected to provide excellent client service to a dedicated selection of private clients and assist with onboarding for new clients too.

Responsibilities:

Client Onboarding~

• Supporting clients and intermediaries throughout the onboarding lifecycle, including but not limited to;
• Assisting clients with documentation completion
• Advising clients on Source of Wealth and KYC requirements
• Monitoring progress of account opening and providing regular updates to both clients and client owners
• Communicating with external service providers including but not limited to; third party custodians, pension providers and incumbent custodians
• Assisting in the co-ordination of new assets being transferred into client accounts
• Co-ordination of credit documentation and requirements for mortgage and lending when required
• Completion of simple tax forms when required
• Ensuring that client account opening packs are compliant and up to date when required
• Processing client requests, including but not limited to;
• Withdrawals
• New account set ups
• ISA subscriptions
• Transfers of assets
• Account closures
• Answering ad-hoc queries from clients and their external advisers
• Producing reporting documents for client mtgs using Excel and PowerPoint where required
• Responsible for setup of quarterly valuation letter mailout where required
• Initiating and following to completion various processes
• Requesting documentary evidence and processing changes to client circumstances
• Recording new client assets in centralised pipeline tool
• Maintaining CRM client data as required
• Ensure all key documents on the CRM are up to date and compliant; including but not limited to ATR, Fact Find and DMA
• Assist in the completion of annual suitability reviews

Experience:

Minimum of 1 year working within a similar support style role within Investment Management or Wealth Management

Some progress towards exams will be advantageous

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