CRM-Centric Business Analyst: Shape Customer Journeys

A technology services company in London is seeking an experienced IT Business Analyst with a focus on CRM. The role involves driving requirements gathering, analysis, and solution design for CRM enhancements, ensuring the platform aligns with strategic goals. The ideal candidate should have proven experience with CRM platforms such as Dynamics 365 or Salesforce, and possess strong communication and stakeholder management skills. This position offers a dynamic environment where the analyst will play a crucial role in transforming business needs into digital solutions.#J-18808-Ljbffr…