Shipping & Dispatch Controller

The ideal candidate is a detail-oriented individual who will oversee the company’s shipping and dispatch of our products globally.

Responsibilities

• Coordinate Shipping Operations: Ensure timely and accurate dispatch of goods to customers or other facilities.
• Documentation Management: Prepare and verify shipping documents such as invoices, packing lists, customs forms, DGNs.
• Carrier Liaison: Communicate with freight carriers to schedule pickups, resolve issues, and track shipments.
• Inventory Oversight: Monitor stock levels and ensure accurate inventory records during dispatch.
• Quality Assurance: Check outgoing goods for damage, labelling accuracy, and compliance with company standards.
• System Updates: Maintain shipping logs and update ERP or warehouse management systems with dispatch data.
• Compliance: Ensure all shipments meet legal and regulatory requirements, including customs and export controls.

Skills & Qualifications

• Strong organizational and time-management skills
• Attention to detail and accuracy in documentation
• Familiarity with shipping methods (ground, air, sea); logistics software; Incoterms; Commodity Codes; Export documentation; Haz goods (shipping and labelling)
• Ability to work under pressure and meet tight deadlines
• Excellent communication skills for coordinating with internal teams and external partners
• Prior experience in logistics, supply chain, or warehouse operations is highly desirable

Education & Training

• A level or equivalent (minimum)
• On-the-job training or vocational qualifications in logistics or supply chain e.g. IAATA / ADR
• Certifications in shipping or export compliance (optional but beneficial) e.g. IAATA / ADR

Full-time position 37.5 hours/week, may be suitable for part-time hours, but on a daily basis

Competitive rates of pay & benefits

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Accounting/Auditing and Finance

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