What You’ll Be Doing
Your main focus will be to influence the design of HVAC and refrigeration solutions from the outset, working closely with teams to set innovative standards for M&S building services.
- Influence design reviews and technical signoff, challenging lifecycle cost, maintainability, access, and projected energy performance.
- Ensure flawless project handover through high‑quality commissioning, accurate asset tagging, and robust O&M documentation aligned with FM requirements.
- Build and manage a rolling remediation plan addressing defects, obsolescence, safety risks, and system criticality, embedding permanent fixes through root‑cause investigations.
- Set technical standards and operational procedures for FM partners (including City FM), verifying delivery through audits, data insights, and governance of major repairs, changeovers, spares, and warranty recovery.
- Drive energy and performance optimisation by partnering with the Energy Efficiency Manager to identify high‑ interventions and analysing system performance (kWh/m², load profiles, runtimes) to deliver targeted improvements.
Who You Are
A technically strong engineer with experience in commercial HVAC and refrigeration systems.
- Skilled in design standards, commissioning processes, and system optimisation.
- Confident influencing stakeholders, challenging suppliers, and driving continuous improvement.
- Data driven with a passion for energy efficiency, performance optimisation, and sustainable operation.
- Someone motivated by making a meaningful impact in an organisation committed to innovation and future‑focused store environments.
What’s in it for you?
Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.
- 20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation.
- Competitive holiday allowance with the option to buy more.
- Discretionary bonus schemes linked to your performance and ours.
- Strong pension and life assurance to help plan for the future.
- Tailored induction and training to support your development from day one.
- Exclusive perks and savings through our M&S Choices portal.
- Market‑leading family policies, including parental, adoption and neonatal leave.
- 24/7 wellbeing support, including virtual GP access and mental health services.
- One paid volunteer day a year to support a cause that matters to you.
Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
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