D365 Support Engineer

Company: Kinetech
Apply for the D365 Support Engineer
Location: Nottingham
Job Description:

This range is provided by Kinetech. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

D365 Support Engineer | Salary up to £40K | Fully Remote but with UK site travel weekly

We’re hiring a D365 Support Engineer to deliver first and second-line support across Microsoft Dynamics 365 (Sales, Customer Service, Field Service). You’ll handle day-to-day troubleshooting, support new user onboarding, and contribute more widely with migration activity.

This is a remote UK-based role, with regular site visits (fully expensed) and plenty of opportunity to grow your expertise in a purpose-driven D365 team and tech-forward organisation.

Responsibilities

  • Provide responsive D365 1st and 2nd line support to end users
  • Resolve access, config, data and workflow issues
  • Manage tickets through to resolution
  • Support D365 migrations and user adoption
  • Spot recurring issues and suggest improvements
  • Scope to get involved with Power Platform activities (Apps / Flows / Automation)

Qualifications

  • Prior D365 experience in a support setting. Super User or Junior Product Specialist / Functional Consultant also considered. Exposure to the CE modules will be essential (Customer Service / Sales / Field Service)
  • Confident troubleshooting and clear communication skills.
  • Advantageous would be some Microsoft certifications, exposure to Power Platform or Azure.
  • Friendly, organised, proactive, and eager to learn.
  • Able to cope in a fast-paced setting.

Apply now and be part of this forward-thinking team.

Kinetech is acting as a recruiter in relation to this vacancy. See our website for more info on how we handle your data.

Seniority level

  • Associate

Employment type

  • Full-time

Job function

  • Information Technology

Industries

  • Staffing and Recruiting

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Posted: April 11th, 2026