Head of Education Client Services

Join a fast-growing education company whose bespoke tuition and consultancy services support discerning families across the UK and beyond.

This pivotal role sits at the heart of our Client Services team — managing relationships with clients and tutors, designing tailored education programmes, and ensuring a consistently exceptional level of service.

What you’ll do:

• Act as the first point of contact for clients and tutors, building trusted, long-term relationships.
• Understand clients’ needs and create bespoke tuition and consultancy solutions.
• Match tutors and manage the full process from enquiry through to feedback and ongoing support.
• Collaborate with colleagues to deliver an exceptional client experience and continuously refine our offering.
• Support with tutor recruitment and onboarding, marketing communications, and operational improvements.

A confident communicator with strong organisational skills, attention to detail, and a genuine interest in education. You’ll thrive in a dynamic, fast-paced environment and enjoy taking ownership of projects from start to finish.

Package:

• 33 days’ annual leave (including bank holidays)
• Company pension scheme
• Full-time, office-based (West London)

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