Paralegal

Description

To undertake a variety of tasks to support the members of the non‑delegated Litigation team in achieving Client KPIs and SLAs.

Department: Claims Management

Location: Bolton

Key Accountabilities

• Update case management system with file allocations, diary records, court dates, directions, applications and orders as well as general activity, ensuring accurate recording of activity to allow progress tracking.
• Draft routine court documents such as AOS, Notice of Change, Court Orders, Witness Summons and precedent‑based applications.
• Liaise with Courts, Counsel, Opponents, Experts, Witnesses, Insureds and brokers to progress the case, including requests for extensions, booking counsel etc.
• Follow up on outstanding instructions, documents and other actions to ensure responses are received within required timescales.
• Make payment requests using the appropriate payment request process for the client and chase to ensure payments are received and dispatched within required deadlines.
• Diarise and update CRU.
• Ensure compliance with the SRA Standards & Regulations.
• Undertake additional ad‑hoc duties to support File Handlers and the team, e.g. undertake minor investigations on liability and quantum; complete administrative duties.

Working Hours

35 hours per week – Monday to Friday 9 am to 5 pm with 1 unpaid hour for lunch.

Experience, Skills and Qualifications

• Experience of working in a legal environment is desirable.
• Good communication skills and experience of negotiating with and influencing 3rd parties to obtain information.
• Demonstrable experience of following a semi‑prescribed programme of work.
• Dealing with calls and enquiries from customers, suppliers and/or the public.
• Gathering and recording information.
• Ability to work under own initiative, prioritising and organising own workload.
• IT Literate; proficient in MS Office (Excel, Word and Outlook).
• Experience of using a Claims/Case Management system.
• Proficient in the use of alpha‑numeric filing systems.
• GCSE grade A–C in Maths and English or equivalent.

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 year’s service
• Pension Contribution 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme (after successfully completing probation)
• Tech Scheme (after successfully completing probation)
• Season Ticket Loan (after successfully completing probation)
• Gym Flex (after successfully completing probation)
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

Seniority level

Entry level

Employment type

Full‑time

Job function

Legal

Industries

Law Practice

#J-18808-Ljbffr…