Contact Centre Coordinator – £24,531/year | Nuffield Health
Overview
Nuffield Health is hiring a full-time Contact Centre Coordinator to join its Service Centre in Epsom. This hybrid role offers a dynamic and supportive environment where you’ll be the frontline connection to customers across multiple channels. It’s ideal for individuals with strong communication skills and a passion for delivering exceptional service.
Key Details
- Location: Epsom, England (Hybrid: remote and on-site)
- Salary: £24,531 per annum
- Contract Type: Permanent, Full-Time
- Hours: 37.5 hours/week
- Shift Pattern:
- Monday to Friday: 8:00 AM–8:00 PM
- Saturday: 9:00 AM–1:00 PM
- Interview Date: Friday, 31 October 2025
- Start Date: Monday, 24 November 2025
Responsibilities
- Handle customer contact via phone, email, live chat, and social media
- Ensure a seamless and positive customer journey
- Deliver excellent service in a fast-paced, team-oriented environment
- Prioritise tasks and manage workload across varied shifts
- Adapt confidently to hybrid working (remote and on-site)
Essential Skills
- Strong verbal communication and customer service skills
- Proactive and positive attitude
- Logical and organised approach to multitasking
- Comfortable using various systems and digital tools
- Experience in customer-facing roles
- Good standard of written and spoken English
Benefits
- Free gym membership
- Health assessments
- Retail discounts
- Pension options
- Lifestyle and wellbeing rewards
- Supportive and inclusive work culture
About Nuffield Health
Nuffield Health is the UK’s leading healthcare charity, committed to building a healthier nation through award-winning hospitals, fitness centres, and community programmes. The organisation values quality, compassion, and innovation in everything it does.
How to Apply
Click here to apply via Nuffield Health’s careers portal. Applications are reviewed on a rolling basis, so early submission is encouraged.
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