Full Time Customer Care Assistant- Burnley Town Centre

Overview

McDonald’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.

Responsibilities

• As a Customer Care Assistant, you’ll deal with customers and make sure everything runs in the customer areas.
• Make children feel welcome, hand out balloons, organise special events, look after customers’ specific needs, and help create a warm and welcoming atmosphere.
• Keep high standards of cleanliness in the dining area and toilets.
• Establish and maintain positive communication with customers at all times and keep the manager informed about customer satisfaction.

Required qualities / Qualifications

• Friendly, welcoming, courteous and helpful behaviour; you’ll work well as part of a team.
• Effective communication skills, such as attentive listening, face-to-face verbal communication and eye contact.
• The ability to maintain high energy levels whilst working both efficiently and productively.

Benefits

Benefits package includes: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more.

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