Visitor Welcome Experience Lead (Heritage Site)

An esteemed visitor services organization in Banbury is seeking a Welcome Manager to lead a team of 10 staff and 50 volunteers. This role involves overseeing visitor experiences, ensuring high service standards, and managing operations at popular sites. The ideal candidate will bring significant experience in visitor services and exceptional organizational skills. This full-time position offers a unique working schedule based on annualized hours, with a strong focus on customer engagement and team leadership. #J-18808-Ljbffr