About The Job
- Based at Watchet Library
- An average of 7 hours per week based on a two‑week timetable:
- Week 1 – Monday 1.55 p.m. – 4.35 p.m., Tuesday 10.25 a.m. – 1.05 p.m., Saturday 10.25 a.m. – 1.05 p.m.
- Week 2 – Monday 1.55 p.m. – 4.35 p.m., Tuesday 9.45 a.m. – 1.05 p.m.
- Please be aware this is a lone‑working position
- 25 days annual leave (plus Bank Holidays) pro‑rated for part‑time
- Permanent
- This is a customer‑facing role, so home working is not possible
- We are only able to proceed with candidates who already have the right to work in the UK without the need for visa sponsorship
What will I be doing?
From day one, you’ll be working in a customer‑centred, busy community hub that serves a diverse range of people, partners and organisations. Your day‑to‑day work will involve:
- Working in a customer‑centred environment, a busy community hub that services a diverse range of people, partners and organisations
- Responding to a wide range of library and information enquiries, including providing support on how to access self‑service tools or digital devices
- Promoting Library Service Resources
- Proactively planning, delivering and promoting library activities such as Children’s Story Times, LEGO groups, craft activities, health and wellbeing events, etc.
- Working alongside volunteers, providing a positive volunteering experience
What kind of experience or qualifications do I need?
We offer ongoing support, training and guidance to help you be the best you can be. It will help if you:
- Are well‑motivated and provide a welcoming environment for our customers
- Are hard‑working and receptive to change, with broad general knowledge, an interest in books and a digital curiosity
- Are able to work in a team, dealing with enquiries and requests, planning and delivering interactive activities and promoting our services
- Can encourage the love of reading through a range of promotional activities in person and online
- Are confident in the use of digital technology, as you will be helping customers to use our equipment and their own
What’s in it for me?
We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about improving the lives of people in Somerset. In addition, we offer:
- A healthy work‑life balance and flexible working arrangements wherever possible (including the possibility of working from home for non‑customer‑facing tasks)
- Generous annual leave allowance, with the opportunity to purchase additional leave
- Staff discounts in gyms
- Employee Assistance and a variety of wellbeing services
- Auto‑enrolment into our generous Pension Scheme and optional Pension Enhancement through an Additional Voluntary Contribution scheme
- A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings
- My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more
Anything else I should know?
For an informal chat about the role, you can contact Liza Watts‑Mabbott via email: liza.wattsmabbott@somerset.gov.uk
The salary for this role is £4,764 – £4,916 per annum.
When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained.
How to apply
If you have all the information you need, just hit the apply button – we can’t wait to hear from you.
Equality, diversity and inclusion
We welcome applications from a diverse range of backgrounds and experiences to enrich our team. We are proud to serve the people of Somerset and are committed to ensuring our workforce reflects that diversity.
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