Senior Service Desk Leader | ITIL Expert | Flexible/Remote

A global technology firm in London is seeking a Service Desk Manager to lead IT Infrastructure Operations. Responsibilities include managing incident lifecycles, overseeing Major Incident Management, and building a high-performing team. The ideal candidate has extensive experience in IT Service Management, proven leadership skills, and is ITIL certified. The position offers flexible working options and various employee benefits.#J-18808-Ljbffr…