Chief Operating Officer

Chief Operating Officer – Live Events, Entertainment (Up to £140,000)

Location: Central London

Senior leadership experience within live events, entertainment, or experiential industries? If you match, keep reading.

Overview

Reporting to the CEO, the COO will translate creative and experiential ambition into a sustainable, profitable, and scalable business model. You will lead the executive operational team, ensuring commercial and operational functions work in harmony while maintaining the brand’s reputation and delivering exceptional customer experiences.

Key Responsibilities

• Lead commercial strategy, driving revenue across F&B, ticketed events, partnerships, and sponsorships.
• Oversee day-to-day operations of multiple venues and live events, ensuring seamless delivery.
• Develop business plans, growth strategies, and operational frameworks aligned with expansion goals.
• Collaborate on budgeting, forecasting, and financial performance, including P&L responsibility.
• Build and manage relationships with partners, investors, and creative collaborators.
• Implement scalable systems and processes across operations, production, logistics, and commercial functions.
• Lead and develop teams in a fast‑paced, freelance‑heavy environment, fostering excellence and accountability.
• Ensure compliance with licensing, fire safety, and crowd management regulations.

Experience & Skills Required

• Senior leadership experience within live events, entertainment, experiential, or premium hospitality.
• Proven commercial track record, driving revenue growth and profitability in high‑end, multi‑site businesses.
• Strong understanding of ticketed events, premium F&B, audience engagement, and high‑volume operations.
• Experience with openings, acquisitions, re‑branding, or scaling a business through growth and change.
• Significant experience in businesses with turnover exceeding £25 million is highly desirable.
• Experience in venue leasing, property management, or site operations is advantageous.
• Thrives in a fast‑paced, entrepreneurial environment with a hands‑on approach.

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