Global MSP Service Operations Leader

A leading global technology and managed services provider is seeking a Senior Manager – Managed Service Operations to oversee a large-scale service operation with over 600 service desk engineers across the UK and offshore. This pivotal role involves leading a team of 5, driving performance and transformation initiatives, and ensuring high-quality service delivery while implementing ITIL best practices. The candidate must have extensive experience in managing large-scale service operations within an MSP environment, along with excellent leadership and communication skills.#J-18808-Ljbffr…