Salesforce Project Manager

Our client is looking for a Salesforce Project Manager who will manage end-to-end Salesforce projects, including implementations, enhancements, data migrations, and integrations.

Key Responsibilities:

• Lead Salesforce initiatives across Sales Cloud, Service Cloud, and Experience Cloud, managing sprints, releases, and Agile ceremonies.
• Collaborate with stakeholders, including business users, product managers, developers, and third-party vendors.
• Manage projects using Agile, Scrum, or Waterfall methodologies, ensuring alignment with the Salesforce roadmap.
• Oversee data migration activities, including data mapping, cleansing, validation, and loading into Salesforce.
• Design and manage automation within Salesforce (e.g., Flows, assignment rules, auto-launch processes) to streamline business processes.
• Troubleshoot data or integration issues in collaboration with technical teams and third-party systems.
• Ensure adherence to data governance principles, including data quality, deduplication, and secure handling of sensitive information.
• Plan, organise, and track project deliverables, reporting progress and risks to senior stakeholders.
• Run demos, engage with business teams, and provide a high level of service to internal and external stakeholders.

Requirements:

• Proven experience managing Salesforce or CRM-focused projects, including both packaged and bespoke solutions.
• Strong technical understanding of the Salesforce platform, data structures, security, and automation tools (Flow, Process Builder).
• Salesforce Administrator 1 certification and/or equivalent experience; additional Salesforce certifications a plus.
• Experience with middleware technologies, ideally MuleSoft.
• Hands‑on experience in data migration, integration, and automation within Salesforce.
• Proven Project Management experience with PM certification; experience managing Scrum teams.
• Excellent stakeholder management, planning, and organisational skills.
• Familiarity with Azure DevOps, Jira, or similar project management tools.
• Strong understanding of the Software Development Lifecycle (SDLC) and agile delivery in complex environments.
• Customer‑first mentality and commitment to delivering high‑quality results

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