Join our team at Sinah Warren part of the Warner Hotels Group. Set within magnificent grounds, Sinah Warren is part of the Warner Hotels Group. This beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar is located on Hayling Island off the Hampshire coast close to Portsmouth.
Lead the culinary and service vision across multiple hotels, driving exceptional food and beverage standards and commercial performance for the cluster.
At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here,you’refree to be yourself, make an impact, and thrive in a tight-knit team that createstruly uniqueguest experiences.
At Warner Hotels,we’remore than just a place to stay,we’rea place where guests come to make memories, discover new experiences, and feeltruly caredfor.
AsCluster Head of Food and Beverage,you’llplay a crucial role in bringing that magic to life.
Role Purpose:
TheCluster Head of Food and Beverageisresponsible for the overall leadership, operational performance, and commercial delivery of all food and beverage outlets across the cluster.
The role ensures consistent service standards, food quality, and guest experience across multiple hotels. As the senior food and beverage leader for the cluster, the role owns operational cost control and food cost performance, delivering financial targets throughaccurateforecasting,labourmanagementand stock control. Working in close partnership with Executive and Head Chefs, the roleleadsthe implementation of the Hub menus,promotionsand commercial initiatives across the cluster. The role builds and develops high performing food and beverage teams through strong people leadership, succession planning and a focus on multi-skiling and engagement.
The Cluster Head of Food and Beverageensuresfull compliance with food safety, health and safety and licensing requirements while driving continuous improvement within agreed governance.
Responsibilities:
- Operational delivery: Lead day-to-day food and beverage operations across the cluster, covering all outlets, ensuring smooth service delivery, effective shifthandoversand strong front line leadership. Drive multi-skiling across teams to ensure flexibility and the ability for team members to work across the cluster.
- Line management and culinary leadership: Line manage Executive and Head Chefs across the cluster, settingobjectives, conducting performancereviewsand mentoring culinary leadership to ensure consistent food quality and adherence to menu specifications across all outlets.
- Implementation of corporate initiatives: Land and execute Hub menus,promotionsand revenue initiatives across the cluster in partnership with Executive and Head Chefs, ensuring consistency, effectivetrainingand strong commercial execution.
- P&L execution and food cost ownership: Own operational cost control for food and beverage across the cluster, including food costs, wet stock margins, labour,wasteand stock control. Deliver departmental financial targets throughaccurateforecasting,orderingand reporting.
- Inventory and purchasingcontrol: Oversee kitchen stock control, supplier relationships andpurchasingaccuracy across the cluster, managing audits and corrective actions to protect margins and ensure compliance with procurement processes.
- Labour and rota management: Forecast and produce efficient front of house and back of house rotas across the cluster, controlling labour spend andmaintainingappropriate coverto deliver required service standards.
- Guest experience and quality assurance: Maintainservice and culinary standards across the cluster, continuallymonitoringand quality assessing front and back of house operations and coaching teams to deliver consistently memorable guest experiences.
- People management and retention: Recruit, train, develop and performance manage the food and beverage team across the cluster, implementing retention and succession plans tomaintainengagement,capabilityand morale.
- Compliance and safety: Ensure full compliance with food safety, health and safety and licensing requirements across all kitchens and outlets within the cluster, managing audits and corrective actions effectively.
- Deputising and collaboration: Undertake Duty Management shifts across the cluster, deputise for senior leaders when required and work closely with Sales, Events, HR, Procurementand the Hub teams tomaintainbrand standards and business continuity.
- Continuous improvement and commercial strategy: Identifyoperational efficiencies and service improvements and develop commercial strategies with Executive and Head Chefs to maximise sales within The Hub parameters.
- Governance: Operatewithin approved financial sign off limits and procurement processes across the cluster, escalating issues outside delegated authority to the General Manager asrequired.
Behaviours, Skills & Experience
- In depth knowledge of multi-site food and beverage operations within a hotel or comparable hospitality environment.
- Strong understanding of food and beveragefinancial management, including food cost control, labour optimisation, wet stockmarginsand commercial performance.
- Comprehensive knowledge of food safety, health and safety and licensing requirements across multiple sites.
- Significant experiencein a senior food and beverage leadership role within a hotel or comparable hospitality business, ideally across multiple sites.
- Proven experience of delivering financial and operational targets at a senior level, including cost control, margindeliveryand team performance.
- Relevant hospitality qualification or equivalent professional experience, withappropriate foodsafety and health and safety certification.
Ready to discover your glow?
Be part of something more than a hotel — where your personality shines and your ideas matter.
Inclusion Statement
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. Weencourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you mayrequire, including whether a role can be part-time or a job-share.
We genuinely care about every candidate’s experience during the recruitment process and are here to provide support where we can. If yourequireanyassistanceor reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
Please note: Unsolicited CV’s from agencies will not be considered
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