Senior Technical Sales Engineer

Senior Technical Sales Engineer – IT Systems

Reporting to: Application Engineering Manager, IT Systems

Responsibilities

• Deliver technical support and training to customers and Sales teams in the region, ensuring a deep understanding of IT Systems products and solutions.
• Take a leading technical role in complex Multi-Line of Business (LOB) projects, collaborating seamlessly with Application Engineering teams from other business units.
• Identify, support, and coordinate third‑party suppliers for technical solutions in Multi‑LOB projects, helping to enhance our offerings and bridge solution gaps.
• Empower Sales teams with pre‑sales technical support for proposals, quotes, and tenders, ensuring customer needs are fully addressed.
• Offer technical expertise for medium‑sized projects and strategic accounts across EMEA and worldwide, collaborating closely with sales professionals.
• Develop innovative and cost‑effective applications for IT Systems products, creatively addressing customer requirements when standard products may not be suitable.
• Organize and host engaging events to showcase Vertiv products and technologies, connecting with audiences of all technical backgrounds.
• Collaborate closely with consultants to understand their unique needs and develop effective solutions together.
• Demonstrate technical leadership in IT and Edge solutions, reviewing, modifying, and designing alternative approaches when standard offerings do not meet requirements, together with the LOB engineering team.
• Mentor and support team members, fostering a collaborative environment for learning and professional growth in specialized areas.
• Exhibit strong technical leadership and serve as a clear role model in managing IT Systems projects.
• Serve as an essential team member, leading key and critical projects, and acting as the escalation point for both direct and extended teams.

Key Duties

• Cultivate and manage relationships between Sales teams and the Line of Business, fostering collaboration and mutual success.
• Establish yourself as a trusted adviser, building and maintaining strong relationships with customers, partners, and consultants throughout EMEA and globally.
• Participate in customer meetings alongside Sales Managers as a technical authority, providing valuable insights and guidance.
• Create engaging product and application presentations for customers and consultants, showcasing our solutions and expertise.
• Regularly visit consultants, nurture relationships, and collaborate in developing effective solutions to their challenges.
• Provide technical training for sales teams and customers to enhance their knowledge and capabilities.
• Organize and host impactful events and webcasts showcasing Vertiv products and technologies, connecting with diverse audiences.
• Collaborate with Product Management and Sales teams to provide feedback on current products and offer valuable input for new product development.
• Stay abreast of market trends and competitor activities to ensure our offerings remain competitive and relevant.
• Continuously develop your knowledge and expertise in IT systems solutions, contributing to our innovative and forward‑thinking team.

Job Requirements – Qualifications and Work Experience

• Bachelor’s degree in engineering (electrical, electronics, telecommunication, or computer systems) is required.
• Minimum of 8 years of hands‑on experience in IT systems products and installations, with particular emphasis on Data Center environments or equivalent.
• Experience in Thermal and Power systems within Data Center environments or comparable sectors is highly valued.
• Demonstrated success in adjacent markets and similar positions is a significant advantage.

Basic Skills

• Fluent in the local language and English, with strong written and verbal communication skills.
• Proficiency in Microsoft Word, Excel, and PowerPoint, and a strong customer and sales mindset.
• Exceptional communication and presentation abilities.
• Strong skills in requirement engineering.
• Competence in technical and conceptual drawing, particularly with Visio and CAD.
• Knowledge of industry standards and best practices (e.g., EN50600, Uptime Institute’s Data Centre Tier Certification, C‑Net’s CDCDP, or equivalent).

Core Competencies

• Demonstrates a strong commitment to understanding and fulfilling customer needs, ensuring client satisfaction.
• Brings practical, hands‑on experience with IT systems, contributing valuable knowledge and insights.
• Skilled in quoting, proposing, installing, and managing projects, demonstrating comprehensive project lifecycle expertise.
• Exhibits discipline, self‑motivation, and a proactive approach to work, consistently striving for excellence.
• Balances long‑term vision with short‑term objectives, setting clear priorities to achieve organizational goals.
• Demonstrates strong organizational skills and adaptability in a decentralized environment while thriving in collaborative team settings.
• Builds effective relationships across all levels of the organization, from entry‑level colleagues to executive leadership.
• Highly proficient in utilizing internal Vertiv tools such as C1, ETO Works, and Oracle Sales Cloud.
• Experienced in Visio, AutoCAD, or comparable CAD systems, supporting effective technical visualization and communication.
• Well‑versed in industry standards and contractual regulatory matters, ensuring compliance and excellence in every project.
• Acts as a technical speaker at internal and external events, presenting innovative solutions, trends, and the latest technologies in the data center space.

We welcome talented and driven professionals who are passionate about IT systems and eager to make a meaningful impact within a collaborative and innovative environment. Join us at Vertiv to advance your career and help shape the future of IT solutions across EMEA and worldwide.

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