Human Resources Recruitment Coordinator

Job Title: HR & Recruitment Coordinator

Department: HR, Recruitment and Training

Reporting to: Head of HR, People and Culture

As a HR & Recruitment Coordinator you will support Lily services with all aspects of HR & Recruitment. You will be supporting the team in the day-to-day operations of the HR function whilst coordinating recruitment activity. You will be acting as a key point of contact for candidates and ensuring accurate record‑keeping, smooth HR operations, and exceptional support to employees and managers.

Responsibilities include

HR

• Responsible for producing and issuing contracts and offer letters.
• Support the HR Lead to maintain paper, digital, and electronic employee records, including holiday and sickness and leave on our HR platform.
• Produce and distribute all onboarding documentation for new starters.
• Support HR Lead in drafting and distributing employment, disciplinary and termination letters.
• Act as notetaker in HR meetings, when required
• Respond to reference requests
• Acting as the point of contact among executive, clients and other external partners (by either phone, email and in person)
• Maintenance of employee records in SharePoint and SageHR alongside the HR lead.
• Supporting the Head of HR in salary reviews, bandings, when needed.
• Providing ongoing support to Head of HR, HR Lead and Training lead.

Recruitment

• Assist with the end to end recruitment process; including screening, supporting with interviews, and initial company onboarding.
• Assist with the drafting of job descriptions and person specifications, post adverts, and liaise with advertisers.
• Be the key contact for managers for advice on Safer Recruitment and DBS policies, and best practice in recruitment.
• Manage the online DBS process for new starters in order to ensure compliance.
• Carry out Right to Work, reference, and criminal record checks in line with compliance and safeguarding standards
• Chase outstanding paperwork and confidently following up where required
• Supporting recruitment events and assessment activity as needed
• Work collaboratively with internal teams to ensure a smooth recruitment and onboarding process

Skills & Experience

• Previous experience in an HR or recruitment administrative/co-ordinator role
• Excellent organisation skills and attention to detail
• Strong communication and interpersonal skills
• Ability to handle confidential information with discretion
• Proficient in MS Office and HRIS platforms
• Three or more years’ experience in an HR and/or recruitment related position.
• Working knowledge of HR and Recruitment functions and best practices
• Knowledge of employment law and safer recruitment process with a strong understanding of Right to Work and DBS processes
• CIPD Level 3 (or working towards).

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