PURPOSE OF THE JOB/S
The Front of House Coordinator plays a key role in creating a welcoming, well-organised, and professional environment for clients, visitors, and staff. Working closely with the head of department, this role is part of a small Front of House team alongside Reception and Catering. The position combines reception and catering responsibilities, with a strong focus on the client lounge, events, and seamless coordination across internal teams.
KEY DUTIES & RESPONSIBILITIES
- Along with reception act as a welcoming and professional first point of contact for clients and visitors.
- Maintain high standards across the client lounge and shared Front of House areas.
- Help ensure client lounge and other spaces are prepared, presentable, and well-stocked.
- Coordinate catering services for meetings, events, and client hospitality.
- Assist with the coordination and delivery of internal and external events.
- Liaise with Marketing and other teams to understand requirements and ensure smooth execution.
- Work collaboratively with Reception and Catering team members.
- Provide cover for other Front of House team roles as required.
- Coordinate with internal teams to ensure Front of House needs are met.
- Work closely with head of department assisting with day-to-day administrative tasks.
- Support general office operations and ad hoc duties as needed.
MAIN CAPABILITIES
- Proven experience as a Front Office Representative or similar role
- Solid communication skills both verbal and written
- Strong phone skills
- Proficiency in Microsoft Office Suite
- Professional attitude and appearance
- Helpful customer service attitude
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Be a team player
- Punctual with strong attendance history
- Enjoy working in a collegiate and sociable environment
WHY WORK WITH US
Our approach at Allsop can be summed up as extremely efficient and professional with a lively and open working environment. We recognise the importance of helping individuals develop and we ensure that they have the expert knowledge and skills to provide a first class service to our clients. We know that our staff are our main asset and with a firm belief that people should enjoy what they do, we go to great lengths to look after them.
• An owner managed business.
• We have around 250 staff operating in London, Leeds and Manchester.
• One of the UK’s most successful property consultancies.
• No 1 UK Property Auction House with dedicated commercial and residential teams.
• Friendly.
• Non bureaucratic.
We are not a corporate style firm; we have a friendly culture, and we like to think we are all one big team. Our offices are completely open plan, and we encourage open communication and collaborative working. Our Managing, Senior and Equity Partners are all based in the open plan office. This role will be based in our West End office.
PACKAGE AND BENEFITS
Base salary 30-35k dependant on experience. Additionally, we offer a full range of benefits including BUPA private healthcare, pension scheme with 5% employer contributions, life insurance, season ticket loans, cycle to work scheme, daily office fruit, training and development, plenty of social events and more. Our offices typically close over the Christmas period for 3-5 days, with colleagues “on leave” but not having to take annual leave to enjoy these days off.
Applicants must hold UK work authorisation to be considered for this position.
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