Role Overview
We are seeking an exceptional Country Manager to lead our Gibraltar and UK office, overseeing a diverse portfolio of office, residential, commercial, and hospitality assets.
This role requires regular travel between London and Gibraltar to ensure strong operational oversight, strategic alignment, and on-the-ground leadership across both locations.
Relocation to Gibraltar would be highly desirable and strongly preferred for long-term effectiveness in the role.
The ideal candidate will have deep real estate and hospitality expertise, proven experience in strategic leadership, asset strategy, and stakeholder management, and the ability to deliver results at a senior executive level.
Reports to: C-level Executive
Direct reports: Technical Project Managers, Property Manager, Junior Facility Manager & other as the business will expand
Matrix / dotted-line reporting: Local Finance team (cross-functional reporting)
Key Responsibilities
Strategic Leadership & Asset Management
- Review or define (where applicable) and implement the market strategy for Gibraltar and UK, aligned with Group objectives
- Develop (where applicable) or follow and implement already defined business plans at asset-level to optimise long-term value and returns
- Identify value-add opportunities, including portfolio enhancement, repositioning, and operational improvements
- Lead business planning, scenario analysis, and investment strategy for portfolio growth
- Implement and oversee all capex projects on an asset level and well as all commercial plans defined for the year of 2026. Propose similar plans for 2027 onwards.
- Execute the approved budget for 2026 as well as take ownership of budget preparation for 2027 and onwards.
- Oversee performance of all assets (office, residential, commercial, and hospitality)
- Ensure alignment of tenant, asset, and operational strategies to maximise occupancy, revenue, and portfolio performance
- Provide strategic guidance on property management operations to ensure high standards of service and efficiency
- Report bi-weekly to Chief Operating Officer on KPIs and points of interest
Hospitality Leadership
- Serve as the primary point of contact with the hotel operator
- Lead the planning and execution of renovation, upgrade and rebranding initiatives, ensuring high-quality standards and ROI
- Strategic support services to assist the Hotel Operator and the Hotel's management team implement delivery of the Current Business Plan (as may be amended to reflect our strategic advice) and any future business plan and oversee its implementation and ensure the objectives are mutually understood and met
- Monitor and report to Yellow Tree C-Level on the implementation of the Business Plan.
- Oversee the Hotel Operator's performance of its obligations and services under the HMA, including oversight of the performance of any key vendor contracts entered into by the Hotel Operator in connection with the Hotel.
- Attendance at calls or meetings which may be held by the YT Team and the Hotel Operator and/or the Hotel management team, providing updates and answering YT C-Level questions.
- Report to C-Level any events of which the Country Manager becomes aware which could threaten the Hotels or affect its value or that of the Hotel business.
- Undertake a full monthly review of the Hotel business performance, meeting with the Hotels Operator and/or the Hotel management team each calendar month to review that month's P&L and to plan future business strategy and financial performance.
- Monitor guest satisfaction metrics and online reputation and advise on corrective action plans where applicable
- Oversee pricing strategies, segmentation and channel mix.
- Provide input on rate parity, OTA mix, and direct booking strategies.
- Review marketing ROI and conversion rates.
- Review balance sheet and cash flow, in addition to P&L.
- Evaluate internal controls and audit compliance, including fraud prevention measures.
- Identify cost-saving and efficiency opportunities.
- Identify, make recommendations on investment and performance strategies and concepts (including the provision of assistance with technical, economic and financial analyses) as seem necessary and useful to enhance and maintain the financial performance of the Hotels business.
- Prepare rolling Capex reserve planning and monitor use of FF&E reserves.
- Advise on investment strategy and ROI analysis.
- Review the Hotels Operator's requests for capital expenditure as needed and prepare the case for Client approval where required. Oversee planning and execution of CapEx projects.
- On an annual basis, negotiate the Hotel's annual budget with the Hotel Operator and the Hotel's management
- Assist finance team in annual valuation reports done by a reputable 3rd party company as chosen by the finance team.
- Operational audits of Hotel departments (including housekeeping, F&B, maintenance).
- Monitor and advise on sustainability initiatives (energy usage, waste reduction, etc.)
- Report to C-level (via in-person meetings or video conference call) on a monthly basis with a full explanation of our progress on the various workstreams comprised in monthly KPIs and areas of interest
- Prepare and deliver within 10 Business Days of the end of each calendar month a monthly “Dashboard” report which covers the current trading position, commentary on the month, the areas of focus for YT and the Hotels Operator and the Hotel's management team, and an update and commentary on the ongoing year end forecast against budget.
Stakeholder Management
- Build and maintain strong relationships with key tenants, investors, local authorities, and external partners
- Represent the company externally, enhancing reputation in the Gibraltar and UK market
- Provide clear, high-level reporting to the Board and Group executives on portfolio performance and strategic initiatives
- Ensure the business plan is prepared accurately and aligned with strategic objectives; analyze performance reporting and work closely on continuous improvements
- Define and implement the leasing strategy for the rest of the portfolio
- Oversee future acquisition and integration into the portfolio as well as execution of the business plan and viability model post-acquistion
- Provide input on potential acquisitions, including market trends, feasibility, and asset potential, make sure that the business plan and assumptions are fully implementable
- Support due diligence and integration planning for new investments
- Identify strategic opportunities for portfolio expansion and optimisation
Governance & Compliance
- Ensure compliance with local regulations and corporate governance requirements
- Monitor portfolio risks and implement mitigation strategies at a strategic level
Candidate Profile
- 5-10+ years Senior management experience in real estate and hospitality
- Proven track record in strategic asset management and portfolio optimisation
- Experience overseeing multi-asset portfolios, including office, residential, commercial, and hospitality properties
- Strong background in hospitality strategy, operational leadership, and asset development
- Experience in insourced property management oversight desirable
- Knowledge of the Gibraltar and UK market highly preferred
- Strategic thinker with the ability to translate strategy into actionable plans
- Commercially astute with P&L oversight and financial planning experience
- Strong leadership, negotiation, and stakeholder management skills
- Excellent communication and presentation skills for senior-level engagement
- Ability to manage complex portfolios in a dynamic, fast-paced environment
- Right to work in UK
- Credible, confident, and influential
- Highly accountable with a strong ownership mentality
- Pragmatic, resilient, and solution-oriented
- Strong networker, capable of representing the company at the highest levels
- We offer competitive salary packages, great learning and development opportunities.
- Opportunity to be part of a dynamic growing team in a fast-growing Real Estate group
- Performance Bonus
- Team Building
- Celebration and parties
- Loyalty gifts
- Gift Cards Women’s Day & Men’s Day
- Extra free days: on your birthday the company gifts you a day off
- Birthday cake
- Holiday Baskets
Yellow Tree is a GDPR compliant company, by applying to this job post, you consent with your data being processed in accordance with our Privacy Policy which you can find on https://www.yellowtree.com/uk-gdprrecruitmentpolicy
Yellow Tree is an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
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