Project Support Officer

Company: HM Revenue & Customs
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Job Description:

Key Responsibilities

  • Lead the finance/Commercial strategy planning, execution, ensuring the projects within the RIOAI prog are managed within the budget and right approaches to commercial strategies adhered.
  • Anticipate and manage finance/Commercial risks, issues, dependencies, and constraints at all levels.
  • Build strong and trusted relationships with SRO/Programme Managers, senior leaders, partners, and external stakeholders.
  • Act as the key point of escalation for project/programme finance matters and commercial risks and issues ensuring effective resolution of challenges.
  • Communicate progress finance risk, commercial risks clearly, tailoring messaging for diverse audiences, including boards and senior executives.
  • Establish and maintain robust project/programme level finance governance frameworks that provide transparency, accountability, and assurance.
  • Ensure commercial compliance with organisational standards, policies, and wider regulatory frameworks.
  • Champion best practice in project and programme delivery, embedding effective methodologies and tools.
  • Shape finance planning (forecasting) within the wider delivery function.
  • Take ownership of budgets, commercial strategies, and ensuring value for money and effective allocation of funding.

Skills & Experience

  • Proven track record of delivering large-scale, high-risk, or high-value projects/programmes.
  • Strong leadership skills with the ability to influence and negotiate at senior levels.
  • In-depth knowledge of project delivery methodologies (e.g., Agile, PRINCE2, MSP) and their practical application.
  • Exceptional stakeholder management and communication skills.
  • Financial and commercial acumen, with experience managing complex budgets and supplier relationships.
  • Experience building, developing, and leading diverse teams in complex delivery environments.

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Posted: April 13th, 2026