Role: Lead Data Analyst – Operations
Advertised by: Wise
Location: 3 days a week in office (London)
Salary: GBP 75,000 – GBP 100,000 yearly
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money.
Job Description
We’re looking for an Lead Data Analyst who is passionate about our mission of Money Without Borders to partner with our operational teams to help drive data‑driven decisions that support our fast‑growing product through scaling and optimising the team.
As a Lead Data Analyst, you will drive our analytics efforts in the operations teams, which support customers, screen for criminal activity, and verify identities at scale. You will collaborate closely with operational leads, product managers, designers, and engineers to bring insights into real change for our customers and help drive our mission.
This is an IC3 role. For more information on our Analytics Career Map and levelling structure, click here.
About The Squad
The squad’s mission is to deliver a seamless experience that minimises effort and scales globally. We believe this will help Wise reach mission zero.
Your Mission
Maximise the impact of your team by helping them make the best decisions for our customers, using analytics.
You’ll Own The Challenge Of
- Supporting the Operations leadership by providing critical information to assess the health of Operations
- Size, track performance and identify optimisation opportunities for key strategic initiatives
- Lead on implementing the Operations KPI tree and operation teams target‑setting framework in pipelines and reporting
- Provide in‑depth analysis on operation metrics while measuring the corresponding impact on our customers
This Role Will Give You The Opportunity To
- Be part of a positive change in the world by fixing a broken, greedy system and putting people and businesses in control of their money
- Create value from extensive datasets across millions of customers and a global payment infrastructure
- Influence the team’s direction by enabling data‑driven decision‑making with a large impact on priorities
- Learn from a global network of professionals including analysts, data scientists and product managers
Additional Information
We are people building money without borders—without judgement or prejudice. We believe teams are strongest when they are diverse, equitable and inclusive, and we celebrate our differences.
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