housing-manager-local-authority-temp-london

Housing Manager

Pertemps Network Group are delighted to be assisting a reputable housing provider in the search for an experienced and driven Housing Manager to join their Neighbourhood Services Team. This is an exciting opportunity for a strong leader with a proven background in social housing, tenancy management, and neighbourhood services. The successful postholder will oversee a team of Housing Officers and Housing Assistants, ensuring the delivery of a high‑quality, resident‑focused housing management service across local communities.

Working Pattern

Fully Site Based

Location

London

Salary

280-300 Umbrella

Responsibilities

• Lead, motivate, and develop a team of Housing Officers and Assistants to deliver a value‑for‑money neighbourhood service.
• Implement the organisation’s neighbourhood services business plan and contribute to budget management.
• Ensure compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction.
• Oversee quarterly estate inspections, working collaboratively with repairs and estate services.
• Manage the voids and lettings process, ensuring properties are turned around efficiently and income is maximised.
• Deliver an effective approach to anti‑social behaviour through decisive case management and partnership working.
• Ensure responsive, victim‑centred action on domestic abuse cases.
• Represent Housing Services at court, case conferences, and multi‑agency meetings.
• Build strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams.
• Analyse service performance, KPI data, and develop strategies for continuous improvement.
• Champion equality, diversity, and inclusion across service delivery.
• Support emergency planning, service continuity and the council’s safeguarding responsibilities.

Qualifications and Experience

• Experience managing teams in a housing management or neighbourhood services environment.
• Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks.
• Track record of delivering service improvement, driving performance, and managing change.
• Experience handling complex ASB cases, complaints, safeguarding concerns, and multi‑agency working.
• Excellent communication, influencing, and relationship‑building skills.
• Ability to analyse data, manage budgets, and contribute to strategic planning.
• Strong organisational skills with the ability to prioritise competing demands.
• Commitment to equality, diversity, and delivering exceptional customer service.

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