Office Administrator

Job Role: Office Administrator Contract: Temporary (4–6 weeks) Hours: 37.5 hours per week Pay: £13.84 – £14.00 per hour(DOE) We are currently recruiting for an Office Administrator to join our client on a temporary basis to support with daily administrative tasks. Our client is a plant hire company, and this role will involve assisting with general office administration, customer communication, and maintaining internal systems to ensure the smooth running of the hire desk and wider operations. Roles and ResponsibilitiesAnswering the phone and assisting with customer enquiriesManaging and responding to customer emailsSupporting the hire desk with daily operational tasksPreparing hire quotes and following up with customersConfirming with suppliers whether equipment has been delivered or returnedUpdating internal systems in relation to on-hires and off-hiresUpdating systems for equipment returnsReviewing PDA reports submitted by driversLiaising with the workshop to obtain pricing for customer chargesInforming customers of any losses, damages, or additional chargesHandling customer queries relating to invoicesRaising and issuing customer invoicesProcessing refunds and additional charges through internal systemsContacting customers regarding outstanding payments where requiredWorking towards targets including Customer Service scores (NPS), maintaining accuracy of information, and ensuring reporting is completed accurately and on time Experience and SkillsStrong administrative experiencePrevious experience in a similar roleKnowledge of products (desirable)Ability to work on own initiativeExcellent organisational skillsStrong attention to detailIT literate, including Microsoft Office Mandatory TrainingMicrosoft OfficeSyrinxiHasco Manual HandlingiHasco Slips, Trips and FallsiHasco Fire AwarenessiHasco COSHHCyber SecurityRisk Assessments / Method Statements (RAMS)IPAF (if applicable)Company InductionIf this sounds like the role for you then please apply now, or give us a call on 01753 687876!…