Showroom Manager

We are thrilled to introduce a great new opportunity for you. If you have what we are looking for then you could be our Tunbridge Wells Showroom Manager!In this role you will bring some great experience from your 3 + years in a retail merchandising environment, and it will be even more amazing if you have worked in the UK furniture and homewares market. This is an exciting new opportunity to join our beautiful new showroom, developing your sales team and taking real pride in our beautiful furnishings brand.You will be used to working side by side with dynamic and ambitious colleagues building sales performance to maximise sales and profitability.Whilst selling is definitely your thing, leading and managing people are too. You will understand the value of great coaching and mentoring, providing opportunities for individual growth and managing the performance of your team to enable them to be the very best they can be. So, what will I be doing? Typically, your responsibilities will include: Delivering and exceeding all agreed sales budget plans and KPIs, including the follow-up of leads/quotes, whilst being fully accountable for the showroom, through influence of the P&L Using your natural charm and retail sales experience to move sales forward. Be an inspirational leader within your showroom Lead the team to drive profitable sales through strong product knowledge and effective selling techniques Create opportunities for others by developing and nurturing your team by introducing new skills, stretching them through goals, coaching, training, and providing regular feedback Create a culture in your showroom of collaboration Delivering an exceptional customer service experience; demonstrating and setting the standard of what exceptional looks like Ensure the showroom is merchandised in accordance with the agreed layout plan and VM guidelines whilst maintaining high standards of merchandising Reporting on showroom performance weekly with clear analysis of results and solutions for any challenges faced through clear written and oral communication Plan, implement and measure the success of new ranges that arrive in your showroom, ensuring profitability per square foot of floor space including quarterly range reviews Work with buying team to ensure you have appropriate levels of stock to maximise sales Full accountability of stock control; always maintaining accuracy Collaborate and work with other Showroom Managers and teams within Retail and head office to help shape our business, sharing of best practices and learning from others Identify local opportunities and understand what our competitors are doing to remain competitive within the market Present and lead your business through regular showroom visits with the Retail Operations Manager; highlighting the wins and the opportunities to drive your business forward Work with the Implementation Department for the general maintenance of your showroom Manage the teams rotas to ensure optimal scheduling to meet demand for peak trade and key retail dates Ensure the performance management of your team is consistent, relevant and engages key stakeholders within the process (Retail Operations Manager, People Team) Monitor individual and team targets and address any areas of concern through coaching and mentoring Comply with Health & Safety standards to provide a safe environment for both team and our customers Ensuring cash handling procedures are adhered to and accurately completed daily Management of payroll using the I-Trent payroll system, to make certain the team is paid accurately and in a timely manner OK, I’m interested… But is it really the job for me? To be a Showroom Manager for the Cotswold Company, you should have: A genuine interest in furnishings and design A passionate for our brand Commitment to help shape our business Self-motivated and commercially driven to reach KPIs and sales targets Lots of enthusiasm and the curiosity to ask questions and learn Be resilient and adaptable to change Ability to bring a team together through inspiration, motivation, and a sense of team spirit A want to find better ways to do things A commitment to always providing excellent customer service Proven communication skills to build rapport and engagement with colleagues and customers Good motivation and time management skills The ability to write and present information The drive to hit or beat your showroom targets every time without compromising on service standards The finer details… For full-time appointments, you’ll work 38 hours per week, from 9.00am to 5.30pm, Monday to Sunday (inc. bank holidays, depending on your rota) over 5 days. Great range of staff benefits: 25 days holiday per year + statutory public holidaysCompany pension Death in Service benefit Medical and Dental Insurance Private Healthcare Great discounts on our products 50% personal and 25% for family & friends Help@Hand – total wellbeing support for colleagues and their family members as well as everyday discountsCycle to work scheme Access to discount platformYour birthday day-off!paid volunteering day each yearand lots more!Who are we? Over 25 years ago, we opened our first showroom at Bourton-on-the-Water in the heart of the Cotswolds. This very special patch of rural England taught us the importance of creating timeless, understated furniture and accessories that bring homes to life. We live by our company values of Happiest together Always authentic Passion for progress Inspiring others Constantly caring We pride ourselves on the quality of our products and customer experience, powered by our passionate people. Were growing rapidly and are looking for great people to help us realise our big ambitions. If you are passionate about what you do, want to work for a dynamic and ambitious company, can provide all of the above and more, then we would love to hear from you. We genuinely care about our teams and continually strive to create an inclusive and diverse workplace where we celebrate our differences, and our people can truly be themselves and feel like they belong. Our teams wellbeing is our priority, and we pledge to live by our value of Constantly Caring by looking after each other, being approachable and attentive to each others needs and provide a space where everyone feels safe to ask for help and support and receives kindness and understanding in return.Applicants should already possess the appropriate Right to Work in the UK as The Cotswold Company does not offer sponsorships….