Service Manager - Voids

Company: Adecco

Location: Swindon

Posted: April 15th, 2026

Adecco is proud to be working in partnership with Swindon Borough Council to recruit a range of roles across Housing and Corporate Repairs, including:

Service Manager – Voids

Salary: £64,614 | Level: CFL12

Background

Swindon Borough Council is investing £250 million over five years to improve safety, compliance and tenant experience following a C3 regulatory judgement.

Your New Role

As Service Manager - Voids, you will lead the end-to-end delivery of the voids service across the housing portfolio, ensuring empty homes are brought back into use quickly, safely and to a good standard.

You will be accountable for performance across the entire voids turnaround process, from inspection through to completion and re‑let. Working closely with operational teams, contractors, lettings colleagues and residents, you will provide clear leadership and assurance that homes meet required lettable and housing standards.

With responsibility for a significant budget and a mixed delivery model, you will oversee workforce planning, contract management and performance monitoring, balancing speed with quality to minimise rent loss while maintaining a strong focus on customer experience. You will also drive service improvement, strengthen governance and use performance data to support informed decision‑making.

What You'll Need to Succeed

You will have experience leading voids, repairs or maintenance services within a local authority or social housing setting. A strong understanding of housing standards, asset management and contractor oversight is essential, alongside experience managing teams, performance and budgets.

A relevant property or construction related qualification is desirable, as is a recognised health and safety qualification.

What You’ll Get in Return

Inclusivity Statement

We are an inclusive employer and welcome applications from people of all backgrounds. If you meet most of the criteria and are motivated by making a difference, we'd love to hear from you.

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