Senior Food Safety Manager

Company: itsu
Apply for the Senior Food Safety Manager
Location: Greater London
Job Description:

Responsibilities

  • Overarching scope of the role: Accountability for supplier management, product authenticity and product testing procedures.
  • Responsible for driving awareness and improvements in food safety culture within itsu (grocery) and the supply base.
  • Responsible for the safety, quality, legality and integrity of itsu (grocery) products.
  • Provide expert advice and support on food safety incidents.
  • Key Responsibilities: Conduct food safety audits against the itsu (grocery) food safety standard and work with suppliers to meet the requirements of the standard.
  • Support the Technical Controller to maintain and improve the food safety & quality management system and ensure AA Grade certification against the BRC A&B standard is maintained.
  • Responsible for creating the food safety and authenticity surveillance programme and identifying food safety risks. Provide support to the category technical teams on managing out of specification results, utilise root cause analysis and implement corrective and preventative actions.
  • Support the Technical team in serious incident management (where required), conduct reactive supplier visits, and create technical improvement plans to mitigate risks and prevent reoccurrence.
  • Owner of strategic technical workstreams to create a step change in product safety, quality and legality.

Qualifications

  • At least 8 years’ experience working in a food safety and auditing role.
  • Internal & external audit experience and a deep understanding of requirements for GFSI accreditations.
  • Strong knowledge of food safety, microbiology and food regulations.
  • Expertise across a range of different food categories.
  • Experience working with international suppliers (Asian suppliers preferred).
  • Willing to lone travel to Asia multiple times throughout the year.
  • Excellent attention to detail whilst never losing sight of the bigger picture.
  • Strong stakeholder management and communication skills & able to work with a number of different suppliers.
  • Qualified to degree level in food science or a similar subject.
  • Have a passion for food & Asian inspired food in particular.

What We Offer

  • Competitive salary
  • Competitive bonus scheme
  • 25 days holiday + bank holidays (two bank holidays are interchangeable for other religious holidays)
  • Health insurance
  • Company pension scheme
  • Hybrid working (2 days wfh)
  • Opportunity to work from home abroad
  • 50% employee discount in itsu shops
  • Free itsu lunch
  • Discounts at major retailers
  • A sizeable training budget to support your ongoing development

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Posted: April 15th, 2026