Job Description
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Housing Manager
Cambridge (CB24 9ZR)
Permanent
Full-Time
35 hours per week
Hybrid Working Arrangements – the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration.
About us:
Our client is a charitable housing association and social enterprise helping people and communities in Cambridgeshire. Their mission is to enable people to flourish, delivering a high-quality housing management service to our 3000 rented and shared ownership homes. If you are looking for a truly rewarding role with a very supportive team, then come and join them.
About the role:
You will:
· Play a key role in shaping an exceptional housing management service by working alongside the Senior Housing Manager to deliver a truly customer-focused experience
· Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service.
· Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement.
· Take ownership of core performance areas — including lettings, tenancy management, communal space standards, rental income and service charge delivery — ensuring a consistently high standard across all functions.
· Ensure our client proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies.
What is our client looking for?
· A minimum of two years’ experience delivering and managing a housing service within a social housing environment.
· A Chartered Institute of Housing qualification or relevant management qualification is desirable, demonstrating your commitment to professional development.
· You have strong, up-to-date knowledge of social housing legislation, welfare benefits, housing policy and the wider social issues affecting our customers.
· Experience in line managing or supporting staff highly desirable, with a natural ability to lead and motivate others
· Naturally confident and customer‑focused, you bring excellent communication, relationship‑building and influencing skills to every interaction
· Experience of using housing management IT systems and Microsoft Packages and strong numeracy skills. xwzovoh
· A full UK driving licence, use of a car for work purposes and business insurance.
Benefits of working for our client :
– Employee discount scheme (retail, leisure, gym membership and fitness equipment)
– Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)
– Employee Assistance Programme
– Cycle to work scheme (salary sacrifice)
– One day off a year to volunteer for a charity of your choice
– 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service
– Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)
– Company sick pay
– 58p per mile business mileage allowance
– Refer a friend scheme (£250)
– Contributory pension scheme, which both you and our clients contribute to
– Enhanced maternity and paternity leave
– Flexible Working Policy
– Full induction
– Comprehensive free training and development opportunities with paid time off
– Free DBS (for relevant posts)
– Free onsite/nearby parking
– Hybrid Working Policy
– Flexitime
Please note this position is subject to a Basic DBS Disclosure
As part of the recruitment and selection process candidates will be required to complete a Personality Profiler
CLOSING DATE FOR APPLICATIONS: midnight Sunday 19 April 2026
INTERVIEWS: Thursday 30 April 2026
If you would like an informal discussion about the post, please contact Charlotte Daleworth, Senior Housing Manager
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