Forward Deployment Engineer / Strategist

(Please note we are hiring forward deployed strategists AND forward deployed engineers - please apply via the same job posting)

Our Mission

We build the software that the world’s factories run on.

Manufacturers - and the companies that make the physical world as we know it - have been left behind by digitisation. They are faced with clunky software from the 1980s, Excel, and pen & paper. It matters: to manufacturers who need to compete in our global marketplace, to the people who run the production lines, and to our society when we can avoid needless waste.

Ferry is pioneering a new wave of Manufacturing Operations Platforms for the AI age. We are giving digital superpowers to the hard-working folks who are at the coalface of production. Our software powers some of the largest manufacturers globally, providing the tools, insights & capabilities for them to revolutionise what & how they produce.

About the Role

Deployment Strategists ensure Ferry’s technology delivers outsized impact on our customers’ most pressing manufacturing problems. They dive deep into complex operations, bring structure to ambiguity, and work directly with users to design and deploy mission-critical solutions.

Deployment Strategists sit at the intersection of problem-solving, data analysis, and stakeholder engagement.

At Ferry, Deployment Strategists own customer relationships end-to-end. Your work will involve identifying critical problems, building products using the Ferry platform, driving adoption on-site, and ensuring projects land with clarity and measurable impact. Your work will directly shape how the physical world gets made.

Who You Are

• Minimum 2 years in a fast-paced, analytical, or client-facing environment (i.e. consulting, operations, investment banking / PE / VC)
• Proficient in SQL and comfortable working directly with large datasets to diagnose problems and validate solutions (or the ability to learn at rocket speed)
• Available to work in-person with our London-based team, 5 days a week
• Thrive in unstructured, high-stakes environments where answers aren’t obvious
• Exceptional analytical thinker with strong problem decomposition skills
• Strong communicator who can distill complexity into clear narratives and actions
• Equally effective engaging with executives and frontline operators
• Willing to travel and work directly with customers on-site

Nice to Haves

• Python skills or experience with advanced data science techniques
• Experience in manufacturing or industrial settings
• Experience managing large, complex customer projects end-to-end

We're looking for someone who is passionate about using technology to solve complex problems. You should have experience working with technical teams and be comfortable in a fast-paced startup environment.

Your Day to Day

No two days as a Deployment Strategist are the same, but as a Deployment Strategist you can expect the following:

• Visit manufacturing facilities to meet stakeholders, uncover priorities, and map pain points
• Translate problems into data-driven workflows, working with engineers to extract and structure data from equipment and legacy systems
• Work with customers, from the C-Suite to operators on the line, to build bespoke applications
• Lead training sessions to ensure the deployed applications serve their intended purpose and drive adoption
• Present deployment outcomes and impact to executive teams
• Feed insights from the field directly into Ferry’s engineering and product teams