Business Manager

The ideal candidate will be responsible for overseeing the day-to-day operations of a recruitment division, specialising in recruiting within the built environment and building services sectors. This includes client development, team leadership, and delivery performance. In order to succeed in this role, you must have excellent communication, leadership, and commercial skills, with a strong track record in sales and the ability to drive growth and build long-term client relationships.

Responsibilities

• Support the Divisional Director in executing the division’s strategy and achieving growth targets
• Oversee recruitment delivery within the built environment sector to ensure quality, consistency, and client satisfaction
• Build and maintain strong client relationships while developing new business opportunities across the built environment market
• Monitor team performance, KPIs, and daily activity to drive productivity and results
• Provide leadership, coaching, and support to a small team of consultants
• Act as a key point of contact for client escalations and internal queries
• Contribute to revenue growth, forecasting, and overall divisional profitability

Qualifications

• Minimum 10 years’ experience in recruitment, ideally within the built environment or technical sectors
• Proven track record in sales and business development, with consistent achievement of revenue targets
• Strong experience in client development and managing delivery within a recruitment setting
• Strong business skills including team development, performance management, and commercial awareness
• Ability to exercise sound judgment, prioritise effectively, and work independent

What We Offer

• Highly competitive base salary with a rewarding bonus structure, including quarterly and annual performance incentives
• Clear and structured career progression with a pathway to Divisional Director level
• Flexible hybrid working model, balancing time between the London office and home
• A supportive leadership team within an ambitious, collaborative, and high-performing culture

Benefits

• Attractive quarterly performance bonuses linked to individual and team success
• Company pension contribution
• Access to structured internal and external training and development programmes
• Generous holiday allowance, including your birthday off
• Regular social events, team incentives, and recognition initiatives
• A strong focus on work-life balance with flexible working arrangements

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