Enterprise Resources Planning Specialist

Company: Eclipse (ETS)
Apply for the Enterprise Resources Planning Specialist
Location: Poole
Job Description:

NetSuite / ERP Systems Analyst

Role Overview

Responsible for supporting the development, maintenance, and day-to-day operation of an ERP system (NetSuite), ensuring it meets business needs and drives efficient processes across the organisation. Focused on system improvements, data integrity, reporting, and user enablement.

Key Responsibilities

  • Provided day-to-day administration and support for the ERP system, including troubleshooting and issue resolution
  • Collaborated with cross-functional teams (e.g. Finance, HR, Operations) to gather requirements and deliver system improvements
  • Configured system components such as workflows, fields, dashboards, and saved searches
  • Supported end users by resolving queries and promoting best-practice system usage
  • Delivered user training sessions, onboarding, and adoption initiatives
  • Assisted with change management activities, including impact assessments and user readiness
  • Maintained system documentation, including processes, configurations, and user guides
  • Supported testing of system updates, enhancements, and releases
  • Developed and maintained standard and custom reports
  • Managed user roles, permissions, and access in line with governance and security policies
  • Ensured compliance with data protection, audit, and internal policies
  • Performed data validation, imports, and ongoing data maintenance
  • Promoted data standards and continuous improvement within the ERP environment

Posted: April 16th, 2026