Position Summary
We’re looking for an experienced Development Manager to oversee the smooth operation of a high end residential development based in Watford. In this role you will be responsible for ensuring a high-quality living environment for residents while maintaining the property to the highest standards.
- Location: Watford
- Salary: £65,000-£70,000
- Hours: Monday to Friday, 8am-5pm
Previous experience in a large high end residential development is essential for this role.
Role Overview
As the Development Manager, you will take full responsibility for both developments, including but not limited to:
- Delivering outstanding customer service to residents and visitors.
- Managing and supporting site-based staff.
- Overseeing planned and reactive maintenance, including contractor management.
- Ensuring communal areas are impeccably maintained and presented.
What You’ll Do
- Building Management
- Conduct regular inspections of communal areas, ensuring cleanliness, functionality, and safety.
- Manage contractors, approve and assess maintenance work, and ensure compliance with safety protocols.
- Coordinate planned maintenance, ensuring timely execution to required standards.
- Manage stock levels for day-to-day items and facilitate meter readings for communal utilities.
- Oversee or conduct system tests, including emergency lighting, fire alarms, and lift emergency lines.
- Monitor parking compliance and address related issues.
- Provide input for budgets, residents’ meetings, and communication with directors.
- Maintenance & Repairs
- Arrange and follow up on reactive and planned maintenance.
- Oversee the carrying out of minor repairs such as replacing bulbs, adjusting doors, and other small tasks.
- Coordinate and follow up on emergency repairs.
- Resident Services
- Manage front-of-house services, including parcel and key handling.
- Ensure the on site staff are well adept in welcoming new residents, introducing house rules, and that they provide a visible on-site presence.
- Team Management
- Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel.
- Manage staff rotas, holidays, and appraisals to maximise team efficiency.
- Enforce policies and procedures, ensuring consistency and compliance.
What You’ll Bring
- Experience
- Proven experience managing prestigious residential developments is essential.
- Strong leadership skills, with experience mentoring and developing teams.
- Contractor management expertise, including assessing and approving works.
- Financial management experience (essential).
- Qualifications
- Either be working towards or hold an IWFM, TPI or other equivalent property/facilities management based qualification.
- Skills
- Exceptional time management and task prioritisation.
- Outstanding communication skills, both written and verbal.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Behaviours
- Accountability: Take ownership and see tasks through to completion.
- Attention to Detail: Passionate about delivering excellence in every aspect.
- Commitment: Proud to make a difference and go above and beyond.
- Positivity: Embrace challenges with a can-do attitude.
- Curiosity: Continuously learn, question, and seek improvement.
Interview Stages
- Initial 10-15 Minute informal phone call with Internal Recruiter
- 1st Stage Video Interview: Internal Recruiter, Senior Operations Manager and Senior Property Manager
- 2nd Stage Interview - Presentation: Estate Operations Director, Estate Management Director and Regional & Client Manager
- Final Stage: Introduction to the client
Why Join Us?
This is an exciting opportunity to take the lead in managing a highly respected residential development, working with a supportive team and making a tangible difference to the community.
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