We are seeking a compassionate, experienced, and motivated Senior Support Worker. The home provides high quality specialist services for children who suffer from emotional and behavioral difficulties, which have experienced neglect, abuse and trauma. This is a fantastic opportunity to join a well-established home, working alongside a highly skilled and experienced team committed to delivering high-quality care and support.
Duties and Responsibilities:
To meet the needs of children through:
- Ensuring that each carer is aware of each child’s care plan and their responsibilities for its implementation
- Attending childcare reviews and planning meetings to provide information and achieve best outcomes for young people
- Undertaking direct work with young people and acting as an appropriate role model
- Maintaining accurate written records in logs, continuation sheets and files both to record information and enable regular monitoring and evaluation to take place
- Chairing children’s meetings and facilitating consultation with young people generally
- Acting as an appropriate adult at PACE interviews
To manage a care team through:
- Providing supervisory control and direction in relation to carer duties and responsibilities
- Taking responsibility for planning shifts and ensuring their smooth running when on duty
- Providing consultation and informal advice and support to carers in relation to day to day matters
- Offering 1:1 supervision to cares in line with Quality Standards & Regulations
- Contributing to team meetings to facilitate good communication and carer development
- Ensuring carers work within the home’s policies, procedures and Quality Standards & Regulations requirements
- Providing managerial control and direction in relation to carer duties and responsibilities
- Assist with the recruitment and retention of carers including induction training for new carers into the home
- Supervision of new starters during their probationary period
- Develop a management style which balances the need to exercise control and give direction with the need to offer carers the opportunity to make appropriate decisions
- Identifying and progressing individual training and development needs of carers in the context of their personal development plans
- Undertaking annual appraisal of carers
- Addressing issues in relation to conduct and competence of carers
- Undertaking management investigations when required
- Assist the Registered Manager in promoting personal and professional development through the appropriate delegation of duties and responsibilities
General Responsibilities:
- To assist the Registered Manager and/or the Deputy Manager in the implementation of all aspects of the Statement of Purpose
- To run in-house workshops on childcare related matters to facilitate implementation of formal training and improve childcare practice
- To drive company vehicles – subject to policies and procedures
- To work on a rota basis according to the needs of young people
- To ensure that resources are allocated appropriately, and financial records are accurately maintained under the direction of the Registered Manager and/or the Deputy Manager
- To receive supervision in line with Quality Standards & Regulations and to take responsibility for personal development and progress of individual training needs
- To carry out all other reasonable tasks as directed by the Registered Manager and/or the Deputy Manager
- To deputise in the absence of the Registered Manager and/or Deputy Manager
- To develop systems which ensure the effective allocation of resources through:
- Ensuring adequate carer levels that meet the needs of the Home
- Ensuring that budgets are managed effectively, and the use of finances is properly monitored including petty cash returns, weekly attendance records
- Ensuring that company vehicles are clean and regularly maintained
- Monitoring closely the fabric of the building (including fixtures, amenities, and grounds) and taking remedial action where necessary
To promote the efficient and effective operation of the Home through:
- Developing in consultation with young people and carers routines in relation to all aspects of childcare
- Clarifying expectations in relation to maintaining the Home in a clean and orderly condition
- Creating rotas which fit best with children’s needs, and which allow proper handovers between shifts
- Ensuring that there are appropriate and adequate reporting and recording systems in place to comply with Quality Standards & Regulations
- Attending to all administration issues in relation to the Home and the provision of weekly management information reports for Central Services
This role will include shift work involving evenings, weekends, and sleeps (including a sleep-in allowance).
PERSON SPECIFICATION
Essential:
• Over the age of 21 (HSB Homes Candidates must be over the age of 30)
• Diploma Level 3 Children & Young People Workforce or NVQ equivalent Counselling Skills
• Good knowledge of Quality Standards, Regulation & Industry
• Awareness of Equal Opportunities/ADP issues
• Team Building Skills
• Ability to work within teams effectively
• Ability to communicate both verbally and in writing
• Excellent organisational skills
• Ability to motivate and enthuse Others
• Management/Supervisory qualification / Experience
Desirable:
• Current driving licence
• NVQ Level 4 or Diploma 5 Children and Young People
• Mentoring Skills
• Therapeutic Parenting Experience