Overview
Houston & Hawkes — London Bridge, London | £48,000 per annum | Monday to Friday
An outstanding opportunity for an ambitious General Manager ready to take the next step with one of London\'s most exciting independents.
The Role
As General Manager, you will take full ownership of the day-to-day operation — leading your team, driving standards and delivering an exceptional guest experience across both the fine dining and retail sides of the business.
- Leading and inspiring a team to deliver consistently exceptional service
- Overseeing all aspects of the fine dining operation — from guest experience to service standards
- Managing the retail offer and ensuring smooth daily operations
- Driving performance, managing costs and hitting financial targets
- Building a strong team culture rooted in excellence and hospitality
- Working closely with the senior leadership team and account directors
- Maintaining the highest standards of food quality, presentation and service at all times
- Handling client relationships and ensuring guest satisfaction across every touchpoint
About You
We\'re looking for someone who is ready to step up — a manager with real fine dining credentials who wants to bring their skills, passion and ambition to a company that will back them.
- Proven experience in a fine dining environment — essential
- Previous experience in a General Manager or senior management role
- Some exposure to retail operations — desirable but not essential
- A natural leader who motivates and develops those around them
- Strong commercial awareness and financial acumen
- Excellent communication and client-facing skills
- Highly organised with the ability to manage a varied, fast-paced operation
- A genuine passion for hospitality and delivering memorable guest experiences
What We Offer
- £48,000 per annum
- Monday to Friday — no weekends, genuine work-life balance
- London Bridge location
- Free meals at work every day
- Contributory pension, life assurance (2× salary) and Employee Assistance Programme
- Enhanced family-friendly benefits and a day off on your birthday
- Membership of CODE Hospitality
- Company events, recognition schemes and people awards
- Real career progression within an award-winning independent
About Houston & Hawkes
Houston & Hawkes is an award-winning independent caterer — ranked among the Top 30 Best Companies to Work for in Hospitality and a certified B Corp. We\'re known for vibrant, creative and sustainable hospitality, and we invest seriously in our people.
This is a company where great managers are given the trust, support and space to truly make a role their own. If you\'re ambitious and ready for a fresh challenge, we\'d love to meet you.
Ready to lead something great? Apply now and let\'s talk
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