Our client is seeking a Technology & Tooling Director to lead the strategy, implementation, and optimisation of technology, tools, and analytics across a large, multi‑market account. This role acts as the central point of contact for all technology‑related initiatives and plays a key part in improving workflows, data capabilities, and team enablement.
You will manage the integration of major internal platforms into day‑to‑day operations, support teams in adopting new tools, and ensure the organisation is operating with best‑in‑class technology and processes.
Key Responsibilities
- Develop and execute a long‑term technology roadmap aligned to the team’s strategic objectives.
- Identify and recommend new tools, platforms, and technologies.
- Promote a data‑driven culture and ensure teams understand how to use analytics effectively.
- Keep up to date with industry and martech trends.
Platform & Workflow Integration
- Act as the primary project manager for onboarding and integrating internal platforms and data stacks.
- Ensure seamless data flow between systems and strong platform adoption across global teams.
- Provide ongoing support, troubleshooting, and user guidance.
Tooling & Analytics Management
- Oversee the selection, onboarding, and management of marketing and analytics tools.
- Maintain high standards of data accuracy and consistency across systems.
- Ensure clear documentation of tools, processes, and workflows.
- Partner with analytics teams to produce dashboards, reports, and insights.
Training & Team Enablement
- Build and deliver training programs for teams across markets and functions.
- Produce user‑friendly documentation, training guides, and best‑practice resources.
- Support teams with troubleshooting, onboarding, and day‑to‑day tool usage.
- Test tools with team members to ensure effectiveness and usability.
- Work closely with planning, analytics, technology, and local market teams.
- Communicate technology decisions and process updates clearly to stakeholders at all levels.
- Present technology solutions and frameworks in a clear, compelling way.
- Act as the liaison between the team and wider technology groups.
Budget Management
- Manage the budget for tools, technology, and related initiatives.
- Negotiate with external vendors when necessary.
- Track ROI and ensure investments deliver value.
Skills & Experience
Core Skills
- Strong project management and process‑design capability.
- Ability to turn strategic vision into practical processes and implementation plans.
- Proven experience delivering technology or data‑led transformation.
- Strong analytical, problem‑solving, and decision‑making skills.
- Excellent communication and storytelling ability.
- Comfortable working across multiple seniorities, regions, and disciplines.
- Skilled in simplifying complexity and driving change.
- Background in media, marketing technology, analytics, or measurement.
- Experience supporting global or multi‑market teams.
- Consultative mindset with experience solving complex operational challenges.
#J-18808-Ljbffr