General Manager

Salary up to £70,000 – DoE + Overtime + OTE

Predominately Monday to Friday (with flexibility for weekends)

An exceptional opportunity has arisen for an experienced and commercially driven Senior General Manager to lead a flagship hospitality operation within a prestigious, high-profile City venue.

This is a critical leadership role requiring a strong operator with a clear focus on sales growth, cost control, and consistently high service standards. You will have full accountability for both operational excellence and commercial performance across a multi-million-pound account.

You will oversee a high-end catering and events operation, delivering outstanding experiences across corporate dining, formal banqueting, and events within a heritage setting.

With a high degree of autonomy, you will set the strategic direction of the site, drive financial performance, and lead from the front to ensure exceptional delivery at every touchpoint.

Responsibilities

• Full P&L ownership, including budgeting, forecasting, and cost control.
• Drive revenue growth through proactive sales strategies & performance management.
• Maintain and elevate premium service standards across all operations.
• Lead, mentor, and develop a senior management team.
• Build strong relationships with clients, stakeholders, and partners.

Requirements

• Proven experience as a General Manager or senior operator within high-end Caterers / Events Venues.
• Strong financial acumen, with experience managing P&L, forecasting, and cost control.
• Demonstrable track record of improving sales performance and driving revenue growth.
• Ability to implement and maintain exceptional service standards.

Key Attributes

• Highly accountable and performance-driven.
• Strong leadership presence with the ability to influence at all levels.
• Hands-on approach with a genuine “lead from the front” mentality.
• Commercially astute, resilient, and solutions-focused.
• Passionate about hospitality, food, and delivering outstanding guest experiences.

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