Head of Infrastructure

Your Responsibilities

We’re looking for a Head of Infrastructure to lead and modernise our UK/EU infrastructure estate across Azure cloud, on‑prem data centre, networks, collaboration and core platforms.

You’ll drive our cloud migration waves, refine UK/EU cloud strategy, and embed modern practices—Infrastructure as Code, DevOps enablement, automation and AI‑assisted operations—to improve reliability and accelerate delivery. This is a leadership role with hands‑on credibility: you’ll develop an existing team, manage key vendors and lifecycle governance, and work as one team with our Global Capability Centre in India.

You will be accountable for operational excellence and strategic evolution of the UK/EU infrastructure estate across cloud (Azure), on‑prem data centre, office infrastructure, networks, collaboration platforms, storage, backups, end‑user connectivity and more.

This role leads day‑to‑day operations while driving transformation—most notably the Azure cloud migration programme and the review/refinement of UK/EU cloud strategy—and ensures the infrastructure function is future‑ready through automation, Infrastructure as Code (IaC), DevOps enablement, and intelligent operations (AIOps/AI‑driven monitoring and maintenance).

The role holder is a leader first: developing a high‑performing team, aligning with global peers (Architecture, Infrastructure, InfoSec), and ensuring the infrastructure platform is secure, scalable, cost‑effective, and aligned to business growth.

Qualifications

• Deep Microsoft Azure experience in infrastructure/platform delivery and operations, including:
• Networking (VNets, routing, connectivity patterns, hybrid connectivity)
• Identity and access (Entra ID/Azure AD concepts, role‑based access, IAM)
• Governance (policies, cost controls, landing‑zone principles)
• Monitoring/operations and reliability approaches
• Proven experience leading/owning cloud migration programmes (wave planning, workload assessments, cutovers, transitional architecture)
• Strong Infrastructure as Code (IaC) capability and associated practices (version control, review, reusability)
• Knowledge of modern infra tooling and practices such as DevOps enablement, CI/CD for infra, configuration management, and observability
• Broad infrastructure knowledge across:
• Data centre operations, virtualisation, storage, and backup/recovery
• Office/network infrastructure and service management
• Collaboration/communication platforms (including Exchange and UCaaS dependencies)
• Network/security infrastructure experience including Palo Alto firewalls and Cisco technologies (routing/switching/WAN)
• Demonstrable people management experience: coaching, supervision, performance management, team evolution and capability building
• Strong project and delivery management skills (planning, RAID, stakeholder management, governance)
• Proven ability to manage vendors/partners and drive outcomes via third parties
• Excellent communication, presentation, and influencing skills—able to communicate clearly from engineers to executives

#J-18808-Ljbffr