Chief Complaints & Patient Experience Lead

A regional healthcare provider in Gloucester is seeking a Head of Complaints to lead the Complaints team and manage sensitive investigations. The role ensures compliance and delivers excellent service to patients and families. Required are significant experience in NHS complaints management, leadership skills, and a master’s level education. The position offers a salary between £57,528 and £64,750 annually, with opportunities for professional development and training in complaints resolution.#J-18808-Ljbffr…