Sr. Manager of Product, Search and Cache

Overview

About Tripstack Founded in Toronto, Canada in 2016, Tripstack has been part of Etraveli Group since 2019. It is a B2B Flights as a Service provider and a world leader in virtual interlining. Operating from offices in Canada, India, and Poland, Tripstack is the gateway into Etraveli Group’s world leading tech platform - giving partners access to global flight content, virtual interlining, and a full suite of services including payments, fraud prevention, pricing, and customer support. As a world leader in virtual interlining technology, Tripstack connects non-partner, low-cost and full-service carriers, enabling the creation of unique and flexible itineraries through a simple, cost-effective API. Its technology ingests over 30B price points and handles over 240 million searches daily. Through partnerships with airlines, OTAs, and other distribution channels across the globe, Tripstack expands networks, drives new revenue streams, and offers more choice at competitive prices, all backed by robust technology and traveler protection. For more information, visit www.tripstack.com and www.etraveligroup.com.

The role

As a leader at TripStack, your primary responsibility will be to support the Sr. Director of Product to drive the vision, roadmap, and performance of our Search & Cache Products. This role requires deep technical and market understanding, strong stakeholder collaboration, and the ability to lead and grow a high-performing team.

Responsibilities

• Help define the vision for our Search and Cache products and create a roadmap in line with business goals.
• Ensure that vision and product roadmaps are tightly aligned with company strategy.
• Work very closely with our Cache and Search Product Owners and oversee the execution of our vision and roadmaps for these products.
• Understand the architecture of our Search and Cache products and how it interacts with other products and parts of the business.
• Co-lead R&D initiatives, including A/B testing, to enhance the product and work closely with our ML and Data Science teams.
• Be responsible for key KPIs with a focus on search and cache efficiency.
• Keep internal technical teams accountable for quality output and product delivery.
• Work towards defining and tracking key KPIs to monitor the impact of delivered features.
• Drive and lead change, promoting innovation across the organization.
• Forge strong business relationships with key internal and external stakeholders to understand and anticipate client and user needs.
• Anticipate organizational and architectural needs using product and market knowledge.
• Complete regular market analysis, always having an eye on the competitive landscape.
• Create a shared brain across larger teams to empower independent decision-making.
• Collect and analyze information, solve complex problems rationally, and make decisions on time for enhanced productivity.
• Interview, onboard, and manage direct reports.
• Provide guidance and be an example to others in the organization.

Requirements

• 10+ years of well-rounded travel industry experience with focus on:
• Fare filing, fare construction and pricing
• Search (GDS,NDC,OTA)
• Experience in caching strategies
• 5+ years of relevant product management experience.
• Strategic thinker with critical decision making skills
• Strong experience in data-backed decision making
• Output-driven with the ability to prioritize effectively in a fast-paced, agile environment
• Proven track record of leadership and mentorship to develop high-performing teams
• Client facing experience
• Exceptional communication and negotiation skills, with the ability to present complex technical ideas in a clear, concise manner
• Strong technical skills and extensive experience working with APIs
• Entrepreneurial at heart with a focus on culture building
• Passion for problem solving and root cause analysis
• Ability to find the balance between user needs and business goals while questioning and validating assumptions along the way

Benefits

We offer an opportunity to work with a young, dynamic, and a growing team composed of high-caliber professionals. We value professionalism and promote a culture where individuals are encouraged to do more and be more. If you feel you share our passion for excellence, and growth, then look no further. We have an ambitious mission, and we need a world-class team to make it a reality. Upgrade to a First Class team!

At Tripstack, we proudly believe in embracing diversity. This is true for our team, clients, communities and stakeholders. We are an equal opportunity employer and committed to creating a safe, healthy and accessible environment. We encourage applications regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or any other grounds protected by law. Please let us know if you need any accommodations during any part of the recruitment process.

Tripstack thanks all applicants for their interest, however only those selected to continue in the process will be contacted.

Learn more about us at www.tripstack.com

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