Reports to: Head of Operations Location: Bedford & client locations (Hybrid) Salary: £45,000 to £50,000 per annum (DOE)
Job Purpose
A motivated mid-level Technical Delivery Manager with a solid technical grounding, capable of owning project delivery end-to-end while coordinating resources and communicating confidently across both technical and business teams. This is a hands‑on role suited to someone who can bring the right people together, keep delivery moving, and ensure technical and business teams are aligned throughout.
Main Responsibilities
Project Delivery:
- Own the full delivery lifecycle from initiation through to closure across multiple concurrent projects
- Maintain accurate project plans, risk logs, and status reporting for internal and client‑facing stakeholders
- Run sprint ceremonies or project checkpoints depending on delivery methodology in use
- Proactively manage scope, timeline, and budget — escalating issues early
Technical Facilitation:
- Bring together developers, analysts, architects, and stakeholders to drive decisions and unblock progress
- Facilitate requirements gathering and scoping sessions, ensuring the right voices are in the room and outcomes are clearly captured
- Create the conditions for technical teams to do their best work — removing blockers, resolving ambiguity, and maintaining momentum
- Act as a bridge between technical and non-technical stakeholders, translating effectively in both directions without being the technical authority
Resource Coordination:
- Maintain visibility of team capacity across active delivery projects
- Coordinate task allocation and flag conflicts or overloads to senior management
- Support onboarding of contractors or new team members into live projects
Contribute to growth strategy by:
- Constantly challenging the Status Quo to do things better
- Encouraging and documenting process improvements
- Championing our products to provide excellent after‑care to all customers
- Contribute to building and improving the QA standards at QV
- Enhance knowledge of QA processes through independent and supported learning at QV
Information Security
- Understanding and following the guidelines in the Information Security Policy and Company Handbook
Jobholder Requirements
- 3–5 years of delivery or project management experience in a technology‑led environment
- Demonstrable technical literacy — comfortable reading specs, user stories, and system documentation
- Experience facilitating workshops, scoping sessions, and cross‑functional meetings
- Experience with both agile and structured (waterfall/hybrid) delivery approaches
- Proven ability to manage stakeholders at multiple levels
- Strong organisational skills with attention to detail under pressure
- Self‑starter who takes ownership without waiting to be directed
Technical Skills – Desirable
- Background in a technical discipline (development, QA, business analysis, or systems)
- Familiarity with tools such as Jira, Confluence, Azure DevOps, or MS Project
- PRINCE2 Foundation/Practitioner or equivalent agile certification
- Exposure to vendor or third‑party resource management
- Clear communicator who can adapt their style for technical and non‑technical audiences
- Natural facilitator who draws out the best in a room rather than dominating it
- Collaborative team player who builds trust quickly across disciplines
- Pragmatic problem‑solver — finds a way through rather than around
- Calm under pressure and adaptable to changing priorities
- Proactive in identifying risks and escalating issues before they become problems
- Committed to delivering quality outcomes for the business and its customers
What You’ll Gain
This role offers excellent development opportunities:
- Broad exposure to all aspects of running a SaaS business – not just your function
- Real influence – in a growing company, your voice and ideas genuinely shape how we work
- Hands‑on SaaS experience in a fast‑growing fintech with diverse customers
- Mentorship from experienced leadership team
- Industry expertise in automotive and asset finance technology
- Visibility – direct access to senior leadership and involvement in strategic discussions
- Professional development through £1,000 annual training budget
What We Offer
- Pension with NEST
- 25 days holiday + bank holidays
- Hybrid working environment (Bedford office and remote flexibility)
- Technology package: MacBook and AirPods Pro, plus any equipment needed for effective home working
- £1,000 annual training budget for courses, certifications, and professional development
- Quarterly company socials and team events
- Volunteering opportunities for our chosen charity
- Inclusive, collaborative culture where everyone’s contribution is valued and visible
Who Thrives at QV Systems
You’ll love working here if you:
- Want to make a real impact and see the direct results of your work
- Enjoy variety and the opportunity to get involved across the business
- Prefer collaboration and open communication over hierarchy and silos
- Are energised by growth and building something rather than maintaining the status quo
- Value being part of a close-knit team where everyone knows and supports each other
This might not be the right fit if you:
- Prefer highly structured roles with rigid boundaries
- Want to focus narrowly on one specific area without broader involvement
- Need constant direction and aren’t comfortable with autonomy
- Prefer corporate environments with extensive resources and support structures
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