Global D365 CCaaS & Telephony Architect

A multinational technology services provider seeks an experienced D365 Omnichannel / D365 CCasS Solution Architect to lead and manage enterprise contact center and telecom infrastructure. The ideal candidate will have significant experience with CCaaS platforms, particularly Microsoft Dynamics 365 Contact Center and NICE CXone, and strong leadership skills. Responsibilities include managing day-to-day operations, overseeing transformations in telecom and contact centers, and ensuring high performance levels across global operations.#J-18808-Ljbffr…