Software Engineering Manager

Thanx is a leading loyalty and guest engagement platform that empowers regional and national restaurant brands to grow customer lifetime value. Our platform combines lifecycle marketing automations with innovative loyalty tools, focusing on access, status, and personalization instead of rote discounts. Powered by our proprietary credit card tokenization technology, Thanx captures accurate purchase data at scale, driving our CRM suite and powering high-conversion ordering experiences on both web and app. We were honored as one of Nation’s Restaurant News’ "2020 Power List" top 50 innovators in food service.

Backed by over $30M in investment from industry-leading VCs like M33 Growth, Ribbit Capital, and Sequoia Capital, Thanx has a thriving culture of trust, autonomy, and internal growth. Our values — Think Boldly, Execute Reliably, Focus on What Matters, Lead Virtually, Encourage Diverse Perspectives, and Say “Thanx” Genuinely — are key to our success, resulting in strong employee tenure and an impressive alumni network.

Your Role

As Thanx reaches new financial milestones, we’re expanding our R&D team and seeking an experienced Software Engineering Manager to join our leadership. You’ll drive high-performance culture, strengthen team relationships, and ensure delivery on high-impact roadmap initiatives.

What You’ll Do

• Cultivate Culture: Foster a culture of high performance, continuous improvement, and accountability across your team.
• Empower Your Team: Build trusted relationships through candid feedback, career mentorship, and growth opportunities.
• Ensure Delivery Excellence: Oversee the successful execution of priorities, balancing speed with quality in every deliverable.
• R&D Collaboration: Partner with R&D leadership to address process and organizational improvements and drive efficiency.
• Develop Talent: Conduct regular 1:1s, offer mentorship, and support career growth, helping your team reach new heights.
• Recruit and Onboard: Lead the hiring and onboarding process to bring in and integrate new talent effectively.
• Boost Team Performance: Monitor and improve team morale, productivity, and overall performance.
• Drive Innovation: Champion a culture of innovation, encouraging new ideas and collaboration across teams.

AI Evangelization: Promote reflexive AI usage strategies and techniques.

Who You Are

• Experienced Leader: 6+ years as an individual contributor and 2+ years managing engineering teams.
• People-Centric: You see success through the growth, morale, and performance of your team.
• Candid Communicator: Skilled at delivering and receiving feedback, even in tough conversations.
• Remote Management Pro: Proven success managing remote teams in an agile environment.
• Technical Mentor: Strong technical background that enables you to support your team through complex challenges.

Process Driven: History of leading teams through cross-functional or cross-organizational projects

Bonus Points

• Proficiency with web and mobile frameworks
• BS or higher in Computer Science.
• Experience at a growth-stage startup.
• Backend: Ruby on Rails, gRPC
• Infrastructure: AWS, Fargate, Terraform, Docker
• Data: Fivetran, Snowflake, dbt, Looker

Leveling & Location:

Thanx uses structured internal levelling and location-based compensation. Final levelling and compensation are determined through the interview process based on experience, scope, and work location, and any offer will align to the appropriate range.

Application Process:

• This position is an existing vacancy.
• We may use artificial intelligence (AI) tools to assist in screening or assessing applications; human review will always remain part of the process.

Ready to Shape the Future? Apply Now!

Thanx is proud to be an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workplace and welcome applications from all qualified individuals regardless of race, religion, gender, sexual orientation, age, disability, or veteran status. We also consider qualified applicants with criminal histories in accordance with local regulations.

Create a Job Alert

Interested in building your career at Thanx? Get future opportunities sent straight to your email.

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website

Are you located in Canada? We are only hiring in Canada for this role. * Select...

#J-18808-Ljbffr