Overview
At ExtraHop, we’re on a mission to protect and empower the connected enterprise. We reveal what is happening in the infrastructure that sustains businesses, and ensure the integrity of networks, data, systems, and processes. Organizations rely on ExtraHop to provide visibility into cyber threats, vulnerabilities, and network performance issues that evade existing security and IT tools. Our goal is to help organizations investigate smarter, stop threats faster, and keep operations running.
We are seeking a fixed-term Solutions Architect (14-month term starting May) to cover a period of planned growth. While fixed-term, this engagement has the potential to be extended or converted to regular employment.
Position Summary: ExtraHop’s Solutions Architecture team focuses on customer outcomes and long-term success, not billable hours. As a member of our UK practice, you will collaborate with customers to understand security objectives, translate them into actionable technical strategies, and deliver solutions that demonstrate tangible value.
Our Architects tackle the most difficult business and technology problems across various industries and technologies, delivering meaningful impact for customers and the company.
Key Responsibilities
- Design and develop advanced GUI layouts for data visualization and analysis.
- Create sophisticated Trigger Scripts using JavaScript for custom data analysis tailored to customer requirements.
- Develop intermediate-level external REST API integrations; build custom tooling using Python and JavaScript-based APIs to extend platform functionality.
- Apply a solid understanding of networking principles, particularly application transaction flows, to support customer business outcomes.
- Profile industry-specific applications across a broad range of verticals; produce technical assets and written collateral to support product improvement and marketing initiatives.
- Analyse customer network topologies and application stacks; develop strategies to acquire high-value data from the wire.
- Profile industry-specific applications across a broad range of verticals; create technical assets and written collateral to support product improvement and marketing efforts.
- Conduct root cause analysis of high-profile technology incidents and advise customers on resolution pathways.
- Develop custom signatures using specific or generic indicators-of-compromise.
- Create rich data visualizations to support tactical investigations and inform strategic objectives.
- Build automated tooling to streamline repeatable processes and maximize time spent on higher-value, intelligent solutions.
- Provide intelligence and analytical data to support, and guide, threat hunting activities.
- Deliver hands-on enablement sessions with key customer stakeholders and technical personnel.
- Create solutions that decrease mean-time-to-investigate in incident response processes.
Required Qualifications
- 6-8 years of relevant cyber-security experience with commensurate experience in networking technologies.
- BS degree in a relevant discipline, or equivalent education and practical experience.
- Demonstrable experience in customer-facing roles; strong interpersonal and communication skills.
- Solid understanding of core networking principles (layers 2 through 4 of the OSI model) and application protocols (HTTP, SQL, CIFS/NFS, HL7, Memcache, DNS).
- Familiarity with internet-worked application principles and related technologies (HTTP, databases, caching, distributed systems, etc).
- Working knowledge of security tools and frameworks, including Intrusion Detection Systems, SIEM, Endpoint Protection, MITRE ATT&CK framework.
- Experience in incident response, threat hunting, and vulnerability validation.
- Proficiency in scripting languages, particularly Python and JavaScript.
- Excellent written communication skills, with the ability to produce clear technical documentation and customer-facing materials.
- Self-motivated with a strong sense of ownership and drive to shape and grow a regional practice.
About ExtraHop
ExtraHop reinvents Network Detection and Response (NDR) to offer enterprises visibility, context, and control against emerging threats. The platform integrates NDR with Network Performance Management (NPM), IDS, and forensics, providing a single, comprehensive solution. By decrypting and analyzing packet-level data at wire speed and leveraging cloud-scale machine learning, ExtraHop enables Security Operations Centers (SOCs) to detect, investigate, and remediate modern cyber risks in real time across hybrid infrastructure, including data center, cloud, and SASE environments.
Benefits
- Health, Dental, and Vision Benefits
- Flexible PTO, Sick Time prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
- Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
- FSA and Dependent Care Accounts + EAP, where applicable
- Educational Reimbursement
- 401k with Employer Match or Pension where applicable
- Pet Insurance (US Only)
- Parental Leave (US Only)
- Hybrid and Remote Work Model
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