Solution Architect - Viator API Implementation
London, England, United Kingdom
Solution Architect – Viator API Implementation
As a Solution Architect, you will focus on:
Partner Enablement & Solution Design
- Collaborate with B2C platforms, OTAs, and travel e‑commerce and content partners to understand their business objectives and technical requirements.
- Design end‑to‑end solutions leveraging Viator’s APIs to address partner needs, optimise performance with the objective of optimising the commercial success of our partners.
- Provide expert guidance on API capabilities, commercial best practices that drives conversion.
- Support partners to design an implementation roadmap pre and post development to leverage Viator's API to build products that prioritises achieving growth for the business.
- Work closely with Viator’s product, engineering, and business development teams to advocate for partner needs and feedback to drive continuous improvement of Viator’s API offerings.
Technical Leadership
- Serve as the technical point of contact for partners during the API integration process.
- Conduct API demonstrations for partner teams.
- Identify and address technical challenges and provide solutions to support integrations.
- Assist partners in optimising the performance of Viator’s APIs for scalability and user experience.
- Contribute to the development and maintenance of technical documentation, use case libraries, and integration guides.
We are looking for candidates that are:
- Partner‑Oriented: Focused on impactful solutions.
- Detail‑Oriented: Track metrics and identify development gaps.
- Process‑Driven: Optimise and scale processes.
- Collaborative: Work effectively with diverse teams.
- Influential: Use data to drive decisions and influence partners to make improvements.
- Forward‑Thinking: Anticipate needs and plan for success.
Qualifications
- 5+ years of experience in solution architecture, technical consulting, product management or a similar role, preferably in the travel or e‑commerce industry.
- Strong understanding of APIs, RESTful services, and integration methodologies.
- Familiarity with e‑commerce platforms, travel technologies, and B2C integrations is a plus.
- Proven ability to analyse complex business and technical requirements to design scalable solutions.
About Tripadvisor
The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two‑sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.
Skills & Experience
- Demonstrated ability to use AI tools to improve efficiency, quality, and decision‑making in day‑to‑day work.
- Proven ability to operate effectively with a global‑first mindset.
What We Offer
- Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses.
- “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote‑friendly approach to collaboration across a worldwide team, with the option to join on‑site as often as you’d like or as required by your team.
- Flexible schedule. Work‑life balance is ingrained in our culture by design. Trust and accountability make it work.
- Donation matching. Give back? Give more! We match qualifying charitable donations annually.
- Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programmes.
- Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
- Travel perks. We believe that travel is employee development, so we provide discounts and more.
- Employee assistance programme. We’re here for you with resources and programmes to help you through life’s challenges.
- Health benefits. We offer great coverage and competitive premiums.
- Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.
We exist to create value for our customer, the traveller. We enable our suppliers and partners to unlock this value. Their collective behaviours and insights are what drives us.
Execution is our edge
We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data‑driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges.
We succeed together
The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.
We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.
Job Location: Remote in UK or Portugal
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